中国医院
中國醫院
중국의원
CHINESE HOSPITALS
2014年
1期
73-76
,共4页
姚峥%安凤梅%汉业旭%赵国光%王香平
姚崢%安鳳梅%漢業旭%趙國光%王香平
요쟁%안봉매%한업욱%조국광%왕향평
患者安全%门诊管理
患者安全%門診管理
환자안전%문진관리
patient safety%outpatient department management
随着大型综合医院门诊量的不断增长，就诊需求的改变，患者安全管理已成为当今医学研究和医疗实践的重要课题。近年来，宣武医院从以下几方面进行了门诊患者安全管理，即正确识别患者，落实查对制度，加强门诊用药安全管理，建立门诊检验危急值报告制度和报告流程，加强医务人员手卫生管理，保护患者合法权益，支持患者参与医疗过程，加强候诊管理，优先处置急危重患者，配备安全设施，制定应急预案，定期组织演练等。上述管理措施虽初见成效，但也面临诸多问题。医院将以问题为线索，以安全为核心，定期分析患者安全隐患，不断改进，提高服务水平。
隨著大型綜閤醫院門診量的不斷增長，就診需求的改變，患者安全管理已成為噹今醫學研究和醫療實踐的重要課題。近年來，宣武醫院從以下幾方麵進行瞭門診患者安全管理，即正確識彆患者，落實查對製度，加彊門診用藥安全管理，建立門診檢驗危急值報告製度和報告流程，加彊醫務人員手衛生管理，保護患者閤法權益，支持患者參與醫療過程，加彊候診管理，優先處置急危重患者，配備安全設施，製定應急預案，定期組織縯練等。上述管理措施雖初見成效，但也麵臨諸多問題。醫院將以問題為線索，以安全為覈心，定期分析患者安全隱患，不斷改進，提高服務水平。
수착대형종합의원문진량적불단증장，취진수구적개변，환자안전관리이성위당금의학연구화의료실천적중요과제。근년래，선무의원종이하궤방면진행료문진환자안전관리，즉정학식별환자，락실사대제도，가강문진용약안전관리，건립문진검험위급치보고제도화보고류정，가강의무인원수위생관리，보호환자합법권익，지지환자삼여의료과정，가강후진관리，우선처치급위중환자，배비안전설시，제정응급예안，정기조직연련등。상술관리조시수초견성효，단야면림제다문제。의원장이문제위선색，이안전위핵심，정기분석환자안전은환，불단개진，제고복무수평。
With the increasing outpatient amount and the changes of medical demand in the large-scale general hospital, patient safety management has becoming the important subject of medical research and medical practice. In recent years, outpatient safety management measures in Xuanwu hospital can be summarized as correct identification patients, implementation check system, strengthening drug safety management, establishing critical value reporting system and reporting process, strengthening hand hygiene management of medical staff, protection the legitimate rights and interests of outpatient, supporting for patients in medical process, strengthen the waiting management, giving preferential treatment to acute and critically ill patients, equipped with safety facilities, building up emergency response plan and organization drills. The management measures have got initial success, many problems are still faced but have some problems. Based on the problems and focused on patient safety, Hospital will regularly analyze hidden risks and continuously improve medical service quality.
