运筹与管理
運籌與管理
운주여관리
OPERATIONS RESEARCH AND MANAGEMENT SCIENCE
2013年
3期
9-15
,共7页
运筹学%几乎可视重试排队%拟生灭过程理论%顾客行为%社会最优
運籌學%幾乎可視重試排隊%擬生滅過程理論%顧客行為%社會最優
운주학%궤호가시중시배대%의생멸과정이론%고객행위%사회최우
operation research%most observable retrial queueing%quasi birth and death process theory%customer behavior%social optimization
通过采用拟生灭过程理论，研究了几乎可视重试排队模型。从经济学角度讨论了顾客、社会及垄断者的决策问题，并且得到了三者最优的门限策略。通过数值算例描绘了服务报酬对三个最优门限的影响。研究结果表明，顾客决策产生的门限最大，社会决策产生的门限次之，垄断者的门限最小。最后，从社会和管理者的角度出发，给出了相应的管理启示：在不同服务报酬下，通过收取相应的入场费迫使顾客的行为分别满足社会和管理者的最优门限。
通過採用擬生滅過程理論，研究瞭幾乎可視重試排隊模型。從經濟學角度討論瞭顧客、社會及壟斷者的決策問題，併且得到瞭三者最優的門限策略。通過數值算例描繪瞭服務報酬對三箇最優門限的影響。研究結果錶明，顧客決策產生的門限最大，社會決策產生的門限次之，壟斷者的門限最小。最後，從社會和管理者的角度齣髮，給齣瞭相應的管理啟示：在不同服務報酬下，通過收取相應的入場費迫使顧客的行為分彆滿足社會和管理者的最優門限。
통과채용의생멸과정이론，연구료궤호가시중시배대모형。종경제학각도토론료고객、사회급롱단자적결책문제，병차득도료삼자최우적문한책략。통과수치산례묘회료복무보수대삼개최우문한적영향。연구결과표명，고객결책산생적문한최대，사회결책산생적문한차지，롱단자적문한최소。최후，종사회화관리자적각도출발，급출료상응적관리계시：재불동복무보수하，통과수취상응적입장비박사고객적행위분별만족사회화관리자적최우문한。
This paper studies a most observable retrial queue via the quasi birth and death process theory .From the viewpoint of economics, we discuss decision-making problems of the customers , the society and the adminis-trator, and obtain their optimal threshold strategies .Then, we give some numerical examples to illustrate the effect of the service payments on the three optimal threshold strategies .The results showed that customer decision threshold is the biggest one, the social decision threshold the second biggest and the monopolist decision thresh-old the minimum one.Finally, we gave the corresponding management enlightenment from the points of view of the social and the manager: with different service payments, respective entrance fees are charged to force the behaviors of customers to satisfy the social decision threshold and the monopolist decision threshold .
