医学信息
醫學信息
의학신식
MEDICAL INFORMATION
2014年
17期
33-34
,共2页
护理管理%风险管理%绩效管理%护理风险%护理纠纷%医院管理
護理管理%風險管理%績效管理%護理風險%護理糾紛%醫院管理
호리관리%풍험관리%적효관리%호리풍험%호리규분%의원관리
Nursing management%Risk management%Performance management%Nursing risk%Nursing disputes%Hospital management
目的：对护理管理在医院管理中的作用进行观察。方法选取我院自2010年1月~2011年1月150例住院患者作为参考组，针对护理中出现的风险及纠纷，在护理管理中采用绩效管理、风险管理；选取2011年2月~2012年2月收治的150例住院患者作为观察组，观察两组患者护理中护理风险、护理纠纷发生情况及患者对护理满意度。结果观察组患者护理风险、护理纠纷发生率均明显低于参考组（P<0.05）；观察组患者对护理总满意度为93.3%，参考组患者对护理满意度为73.3%，数据比较有统计学意义（P<0.05）。结论在医院管理中加强护理管理，综合加强绩效管理、风险管理等有助于减少护理风险，改善护患纠纷，改善护患关系。
目的：對護理管理在醫院管理中的作用進行觀察。方法選取我院自2010年1月~2011年1月150例住院患者作為參攷組，針對護理中齣現的風險及糾紛，在護理管理中採用績效管理、風險管理；選取2011年2月~2012年2月收治的150例住院患者作為觀察組，觀察兩組患者護理中護理風險、護理糾紛髮生情況及患者對護理滿意度。結果觀察組患者護理風險、護理糾紛髮生率均明顯低于參攷組（P<0.05）；觀察組患者對護理總滿意度為93.3%，參攷組患者對護理滿意度為73.3%，數據比較有統計學意義（P<0.05）。結論在醫院管理中加彊護理管理，綜閤加彊績效管理、風險管理等有助于減少護理風險，改善護患糾紛，改善護患關繫。
목적：대호리관리재의원관리중적작용진행관찰。방법선취아원자2010년1월~2011년1월150례주원환자작위삼고조，침대호리중출현적풍험급규분，재호리관리중채용적효관리、풍험관리；선취2011년2월~2012년2월수치적150례주원환자작위관찰조，관찰량조환자호리중호리풍험、호리규분발생정황급환자대호리만의도。결과관찰조환자호리풍험、호리규분발생솔균명현저우삼고조（P<0.05）；관찰조환자대호리총만의도위93.3%，삼고조환자대호리만의도위73.3%，수거비교유통계학의의（P<0.05）。결론재의원관리중가강호리관리，종합가강적효관리、풍험관리등유조우감소호리풍험，개선호환규분，개선호환관계。
Objective To observe the role of nursing management in hospital management. Methods To select our hospital from January 2010 to January 2011, 150 cases of hospitalized patients as the reference group, for nursing risks and disputes arising from the using performance management in nursing management, risk management;Selection in February 2011 to February 2012, 150 cases of hospitalized patients as observation group, observe two groups of patient care, nursing disputes occur in nursing risk and patient satisfaction with care. Results The incidence of risk of patient care, nursing disputes observation group were significantly lower than the reference group (P< 0.05); Observation group of patients to nursing total satisfaction was 93.3%, the reference group of patients to nursing satisfaction was 73.3%, the dif erence was statistical y significant (P< 0.05). Conclusion To strengthen nursing management in the hospital management, integrated to strengthen performance management, risk management helps to reduce nursing risks, such as improving dispute nurses and patients, improve the relationship between nurses and patients.
