CAJ | 학술논문

为了更好解决患者的心理情绪问题，给患者提供优质护理服务，推动肿瘤专科护理的发展，2010年8月成立了心理纾缓护理专科小组，设立了专职心理护士岗位，制定了一系列工作制度和管理方法，明确了专职心理护士的工作职责、工作内容及工作模式。经公开选拔、培训，确定了6名专职心理护士。由其对所在病区患者提供心理评估及心理干预，负责全院心理会诊，参与危机干预，开展心理健康讲座，接受电话咨询。开展工作2.5年以来，共进行心理评估6817例次，心理干预1102例次，院内会诊148例次，危机干预11例次；开展心理健康讲座60次，接受来电咨询180次。此外，还向病区反映患者住院护理问题15个，病区根据问题进行持续质量改进，提高了住院患者的满意度。专职心理护士的工作得到了患者的肯定及医护人员的好评，进一步深化了专科优质护理服务。
위료경호해결환자적심리정서문제，급환자제공우질호리복무，추동종류전과호리적발전，2010년8월성립료심리서완호리전과소조，설립료전직심리호사강위，제정료일계렬공작제도화관리방법，명학료전직심리호사적공작직책、공작내용급공작모식。경공개선발、배훈，학정료6명전직심리호사。유기대소재병구환자제공심리평고급심리간예，부책전원심리회진，삼여위궤간예，개전심리건강강좌，접수전화자순。개전공작2.5년이래，공진행심리평고6817례차，심리간예1102례차，원내회진148례차，위궤간예11례차；개전심리건강강좌60차，접수래전자순180차。차외，환향병구반영환자주원호리문제15개，병구근거문제진행지속질량개진，제고료주원환자적만의도。전직심리호사적공작득도료환자적긍정급의호인원적호평，진일보심화료전과우질호리복무。
In order to solve psychological problems of patients, to provide quality nursing service for patients and to promote the development of cancer nursing, a mental health nursing panel was established and corresponding working system and management including working responsibility, content and method were identified. Six mental health nurses were selected and responsible for psychological evaluation and mental intervention as well as psychological consultation, crisis intervention and mental health lecture. In the past several years, there were 6 817 psychological evaluations, 1 102 interventions, 148 consultations, 11 crisis intervention, 60 mental health lectures and 180 telephone consultations. Continuous quality improvement was implemented based on mental health nurses’ feedback, which satisfied patients greatly. Mental health nurses played an important role in improving nursing quality.