CAJ | 학술논문

员工职业幸福感是社会运行状况和职工生活状态的“晴雨表”。导游员通过自我认知和社会认知获得职业幸福感。目前，导游员职业幸福感缺失问题严重，其原因包括从业人员素质不高，自我评价和价值取向低，缺乏自信心和社会认知度低等。导游员要做好导游工作，就要提高自身综合素质，增强心理抗压能力，保持乐观、健康的心态，热情周到地为游客服务；在工作中要努力实现个人社会价值，并从中体验和获得职业幸福感。
원공직업행복감시사회운행상황화직공생활상태적“청우표”。도유원통과자아인지화사회인지획득직업행복감。목전，도유원직업행복감결실문제엄중，기원인포괄종업인원소질불고，자아평개화개치취향저，결핍자신심화사회인지도저등。도유원요주호도유공작，취요제고자신종합소질，증강심리항압능력，보지악관、건강적심태，열정주도지위유객복무；재공작중요노력실현개인사회개치，병종중체험화획득직업행복감。
Staff professional happiness is the “barometer”of social status and staff living conditions.Guides get professional happiness through self-awareness and social cognitive.Currently,guides are lack of professional happiness,its causes in-clude that quality of employees are not high,self-evaluation and values are low,guides are lack of self-confidence and so-cial awareness.If guides want to do a good job,they must improve their overall quality,enhance psychological resilience and remain optimistic and healthy attitude,service for tourists warmly and thoughtfully.They must strive to achieve their personal social values in their work,and experience and access to professional happiness.