中国医学创新
中國醫學創新
중국의학창신
MEDICAL INNOVATION OF CHINA
2013年
20期
99-100,101
,共3页
高州模式%服务质量%医疗费用%医疗水平
高州模式%服務質量%醫療費用%醫療水平
고주모식%복무질량%의료비용%의료수평
Gaozhou mode%Quality of service%Medical expenses%Medical standards
目的:研究高州模式成功的原因。方法:以问卷、采访、交谈和观察等方式,对在高州市第一人民医院就诊的患者、医生进行了调查。结果:91%的患者认为医院的服务质量非常好,69%患者认为医院的收费低,医院的医疗技术水平已经达到三甲水平。结论:高州模式的成功源于严格的奖罚措施确保服务质量,制度化的监管体系确保患者医疗费用低廉,先进的医疗设备确保医疗技术水平。这些先进的经验值得所有的医疗部门借鉴。
目的:研究高州模式成功的原因。方法:以問捲、採訪、交談和觀察等方式,對在高州市第一人民醫院就診的患者、醫生進行瞭調查。結果:91%的患者認為醫院的服務質量非常好,69%患者認為醫院的收費低,醫院的醫療技術水平已經達到三甲水平。結論:高州模式的成功源于嚴格的獎罰措施確保服務質量,製度化的鑑管體繫確保患者醫療費用低廉,先進的醫療設備確保醫療技術水平。這些先進的經驗值得所有的醫療部門藉鑒。
목적:연구고주모식성공적원인。방법:이문권、채방、교담화관찰등방식,대재고주시제일인민의원취진적환자、의생진행료조사。결과:91%적환자인위의원적복무질량비상호,69%환자인위의원적수비저,의원적의료기술수평이경체도삼갑수평。결론:고주모식적성공원우엄격적장벌조시학보복무질량,제도화적감관체계학보환자의료비용저렴,선진적의료설비학보의료기술수평。저사선진적경험치득소유적의료부문차감。
Objective:To research successful reasons for Gaozhou mode.Method:The treatment of patients and the doctor in the First People’s Hospital of Gaozhou were investigated by Questionnaires,interviews,conversations and observations.Result:The results showed that 91% of patients believed that the hospital’s quality of service very good,69% of patients believed that the hospital charges was low and hospital medical technology had reached the level of the top three levels. Conclusion:The Gaozhou model successed stems from the strict reward and punishment measures to ensure quality of service,the institutionalized regulatory system to ensure that patient medical cost,advanced medical equipment to ensure that the level of medical technology. These advanced experiences are worth to reference for all of the medical department