广州职业教育论坛
廣州職業教育論罈
엄주직업교육론단
Guangzhou Panyu Polytechnic
2013年
3期
4-9
,共6页
客户满意%消费者需求%高职教育%质量保证体系
客戶滿意%消費者需求%高職教育%質量保證體繫
객호만의%소비자수구%고직교육%질량보증체계
customer satisfaction%customer demands%higher vocational education%quality assurance system
从客户满意的角度出发，分析了不同高职教育相关利益者的需求，通过借鉴和总结西方发达国家建立教育质量保证体系的经验，结合广东省高职教育的现状，提出要通过完善外部质量保证体系建设、引导和鼓励高职院校加强内部质量保证体系建设，从而提升教育质量的建议。
從客戶滿意的角度齣髮，分析瞭不同高職教育相關利益者的需求，通過藉鑒和總結西方髮達國傢建立教育質量保證體繫的經驗，結閤廣東省高職教育的現狀，提齣要通過完善外部質量保證體繫建設、引導和鼓勵高職院校加彊內部質量保證體繫建設，從而提升教育質量的建議。
종객호만의적각도출발，분석료불동고직교육상관이익자적수구，통과차감화총결서방발체국가건립교육질량보증체계적경험，결합광동성고직교육적현상，제출요통과완선외부질량보증체계건설、인도화고려고직원교가강내부질량보증체계건설，종이제승교육질량적건의。
This paper has analyzed the demands of different partakers in vocational education from the perspective of customer satisfaction. Through using for reference and summarizing the experience in quality assurance system in western developed countries and the current situation in Guangdong higher vocational education, this article has put forward proposals in improving education quality by perfecting external quality assurance system, guiding and encouraging higher vocational colleges to strengthen internal quality assurance system in order to improve educational quality.
