CAJ | 학술논문

移动互联网时代的智能手机恶意软件吸费引发投诉量增加和客户感知下降，针对这一问题提出了基于网络数据的手机病毒主动监测系统。该系统通过网络数据采集、挖掘和整合，提供全量用户分地市、分终端品牌和病毒等的中毒情况统计和病毒发作趋势分析。通过对内置软件吸费的取证应用实践表明，该系统能提供准确有效的核查结果，为降低投诉量、提升客户感知和开展主动客户关怀提供可行的技术手段。该系统和思路可扩展应用于长期演进（LTE）网络的手机病毒分析与监测。
이동호련망시대적지능수궤악의연건흡비인발투소량증가화객호감지하강，침대저일문제제출료기우망락수거적수궤병독주동감측계통。해계통통과망락수거채집、알굴화정합，제공전량용호분지시、분종단품패화병독등적중독정황통계화병독발작추세분석。통과대내치연건흡비적취증응용실천표명，해계통능제공준학유효적핵사결과，위강저투소량、제승객호감지화개전주동객호관부제공가행적기술수단。해계통화사로가확전응용우장기연진（LTE）망락적수궤병독분석여감측。
Suction fee of intelligent mobile phone malware in the mobile internet era causes complaints increasing and decline of customer perception. This paper proposes a mobile phone virus active monitoring system based on network data. The system provides statistics of mobile phone getting virus and analysis of virus trend separating it into sub city, terminal brand, virus and so on through collection, mining and integration of network data. Applications show that it can provide accurate and efficient verification results, and provide a feasible technical means to reduce the volume of complaints, improve customer perception and carry out active customer care. It can be further applied to the mobile phone virus analysis and monitoring in long-term evolution network.