国际医药卫生导报
國際醫藥衛生導報
국제의약위생도보
INTERNATIONAL MEDICINE & HEALTH GUIDANCE NEWS
2013年
3期
418-420
,共3页
手术室%优质护理服务%期望%相关性
手術室%優質護理服務%期望%相關性
수술실%우질호리복무%기망%상관성
Operating room%High-quality nursing%Expectations%Correlation
目的 探讨手术室优质护理服务与患者期望之间的相关性.方法 选取手术室接受治疗的120例患者,采用Servqual量表对其进行调查,建立数据库,采用Sperman相关系数分析手术室优质护理服务与患者期望之间的相关性.结果 患者的服务期望与手术室优质护理服务质量具有显著的相关性(r=0.896,P＜ 0.05).结论 患者对手术室优质护理服务有一定程度的认可,手术室优质护理服务能够在一定程度上满足患者对护理服务的期待.
目的 探討手術室優質護理服務與患者期望之間的相關性.方法 選取手術室接受治療的120例患者,採用Servqual量錶對其進行調查,建立數據庫,採用Sperman相關繫數分析手術室優質護理服務與患者期望之間的相關性.結果 患者的服務期望與手術室優質護理服務質量具有顯著的相關性(r=0.896,P＜ 0.05).結論 患者對手術室優質護理服務有一定程度的認可,手術室優質護理服務能夠在一定程度上滿足患者對護理服務的期待.
목적 탐토수술실우질호리복무여환자기망지간적상관성.방법 선취수술실접수치료적120례환자,채용Servqual량표대기진행조사,건립수거고,채용Sperman상관계수분석수술실우질호리복무여환자기망지간적상관성.결과 환자적복무기망여수술실우질호리복무질량구유현저적상관성(r=0.896,P＜ 0.05).결론 환자대수술실우질호리복무유일정정도적인가,수술실우질호리복무능구재일정정도상만족환자대호리복무적기대.
Objective To investigate the correlation of high-quality nursing in operating room with patient expectation.Methods 120 patients who received surgical treatment in our hospital were selected.The modified Servqual scale was utilized for survey and a database was established for data collection.The Sperman correlation coefficient was used to analyze the correlation of high-quality nursing in operating room with patient expectation.Results Patient expectation was significantly correlated with high-quality nursing in operating room(r=0.896,P＜0.05).Conclusions Patients have a certain degree of recognition on high-quality nursing in operating room.High-quality nursing can satisfy patient expectation at a certain extent.
