CAJ | 학술논문

目的对医疗告知质量对医患纠纷发生的影响进行分析。方法选取2010年11月~2013年11月在我院进行手术治疗患者200例，随机分为两组；常规组患者100例，进行常规医疗告知；强化组患者100例，强化医疗告知质量，对比两组患者医患纠纷的发生比例。结果强化组患者发生医患纠纷的比例、患者满意度等均显著优越于常规组，差异性明显，具有统计学意义（<0.05）。医患纠纷均依据实际情况进行针对性的处理。结论强化医疗告知质量可减少医患纠纷的发生，提高患者满意度，提高患者对临床治疗和护理干预的知晓程度。
목적대의료고지질량대의환규분발생적영향진행분석。방법선취2010년11월~2013년11월재아원진행수술치료환자200례，수궤분위량조；상규조환자100례，진행상규의료고지；강화조환자100례，강화의료고지질량，대비량조환자의환규분적발생비례。결과강화조환자발생의환규분적비례、환자만의도등균현저우월우상규조，차이성명현，구유통계학의의（<0.05）。의환규분균의거실제정황진행침대성적처리。결론강화의료고지질량가감소의환규분적발생，제고환자만의도，제고환자대림상치료화호리간예적지효정도。
Objective To af ect the quality of the doctor-patient medical advise on disputes analyzed. Methods November 2010 November 2013 200 cases in our hospital surgery were randomly divided into two groups; regular group of 100 patients, routine medical advise; strengthen group of 100 patients, and strengthen the quality of medical care to inform, compare the proportion of patients were patient disputes occur. Results The proportion of patients in the intensive group patient disputes, patient satisfaction, etc. significantly superior to the conventional group, the dif erence obvious, with statistical significance ( <0.05). Patient disputes are based on the actual situation of targeted treatment. Conclusion Strengthening the quality of medical care to inform doctors and patients can reduce the incidence of disputes, improve patient satisfaction, increase patient awareness level of clinical treatment and care interventions.