华东经济管理
華東經濟管理
화동경제관리
EAST CHINA ECONOMIC MANAGEMENT
2014年
7期
33-36
,共4页
游客忠诚%地方依恋%休闲度假旅游地
遊客忠誠%地方依戀%休閒度假旅遊地
유객충성%지방의련%휴한도가여유지
tourist loyalty%place attachment%leisure resort
忠诚游客的重游与口碑宣传是旅游地重要的价值资源和竞争优势,游客忠诚机制的研究有助于认识游客忠诚形成的路径,为构筑游客忠诚战略提供帮助。文章采用现场问卷调查获取游客忠诚影响因子数据,运用结构方程模型,对安徽省休闲度假旅游地作了实证研究,发现地方依恋在模型中拥有显著的核心影响力,游客的感知价值和满意体验通过地方依恋对游客忠诚产生影响,满意体验对游客忠诚具有直接正面影响。在此基础上,结合案例地实际,提出了构筑安徽省休闲度假旅游地游客忠诚的具体策略。
忠誠遊客的重遊與口碑宣傳是旅遊地重要的價值資源和競爭優勢,遊客忠誠機製的研究有助于認識遊客忠誠形成的路徑,為構築遊客忠誠戰略提供幫助。文章採用現場問捲調查穫取遊客忠誠影響因子數據,運用結構方程模型,對安徽省休閒度假旅遊地作瞭實證研究,髮現地方依戀在模型中擁有顯著的覈心影響力,遊客的感知價值和滿意體驗通過地方依戀對遊客忠誠產生影響,滿意體驗對遊客忠誠具有直接正麵影響。在此基礎上,結閤案例地實際,提齣瞭構築安徽省休閒度假旅遊地遊客忠誠的具體策略。
충성유객적중유여구비선전시여유지중요적개치자원화경쟁우세,유객충성궤제적연구유조우인식유객충성형성적로경,위구축유객충성전략제공방조。문장채용현장문권조사획취유객충성영향인자수거,운용결구방정모형,대안휘성휴한도가여유지작료실증연구,발현지방의련재모형중옹유현저적핵심영향력,유객적감지개치화만의체험통과지방의련대유객충성산생영향,만의체험대유객충성구유직접정면영향。재차기출상,결합안례지실제,제출료구축안휘성휴한도가여유지유객충성적구체책략。
Loyal tourists’ revisit and word-of-mouth propaganda are the important valuable resource and competitive advan-tage for tourism destination market. The study on tourist loyalty mechanism can help to find out the path of visitor loyalty forma-tion in order to build tourist loyalty strategies. The paper, through the on-the-spot questionnaire survey to collect data of fac-tors affecting tourist loyalty and applying structural equation model, makes an empirical analysis on leisure resorts in Anhui Province. The results show that the place attachment has a significant core influence in the model,both tourist’s perceived val-ue and satisfaction of experience affect tourist loyalty through the place attachment. The satisfaction of tourist experience has a direct positive impact on the tourist loyalty. On this basis,the paper puts forward the concrete strategies to build tourist loyalty of leisure resort in Anhui Province.