中外医学研究
中外醫學研究
중외의학연구
CHINESE AND FOREIGN MEDICAL RESEARCH
2014年
19期
67-67,68
,共2页
护理流程再造%哮喘%中西医护理%优质护理%PDCA循环管理
護理流程再造%哮喘%中西醫護理%優質護理%PDCA循環管理
호리류정재조%효천%중서의호리%우질호리%PDCA순배관리
Nursing process reengineering%Asthma%Chinese and western medicine nursing%Good nursing quality%PDCA cycle management
目的：探讨治疗哮喘中西医护理模式的护理流程对改善护理质量的效果分析。方法：选取护理人员60名作为调查对象，于护理模式改进前后分别对其进行问卷调查，其次随机抽取住院超过3 d的患者及家属63人作为调查对象，于护理模式改进前后分别对其进行问卷调查。结果：治疗哮喘中西医护理流程再造PDCA循环管理模式后，患者的满意度由81.7%上升至98.3%，护士的满意度由71.7%上升至100%，护理质量反馈由(90.1±3.2)分上升至(98.5±2.8)分，患者及家属健康教育知晓率由65.1%上升至93.7%。结论：在治疗哮喘中西医护理流程再造PDCA循环管理模式，充分体现了“以患者为中心”的服务宗旨，实现了人力资源的合理配置，提高了护理工作效率，加强了环节质量控制，保证了护理医疗安全，实现了护理质量和患者、家属、护士满意度的整体提高。
目的：探討治療哮喘中西醫護理模式的護理流程對改善護理質量的效果分析。方法：選取護理人員60名作為調查對象，于護理模式改進前後分彆對其進行問捲調查，其次隨機抽取住院超過3 d的患者及傢屬63人作為調查對象，于護理模式改進前後分彆對其進行問捲調查。結果：治療哮喘中西醫護理流程再造PDCA循環管理模式後，患者的滿意度由81.7%上升至98.3%，護士的滿意度由71.7%上升至100%，護理質量反饋由(90.1±3.2)分上升至(98.5±2.8)分，患者及傢屬健康教育知曉率由65.1%上升至93.7%。結論：在治療哮喘中西醫護理流程再造PDCA循環管理模式，充分體現瞭“以患者為中心”的服務宗旨，實現瞭人力資源的閤理配置，提高瞭護理工作效率，加彊瞭環節質量控製，保證瞭護理醫療安全，實現瞭護理質量和患者、傢屬、護士滿意度的整體提高。
목적：탐토치료효천중서의호리모식적호리류정대개선호리질량적효과분석。방법：선취호리인원60명작위조사대상，우호리모식개진전후분별대기진행문권조사，기차수궤추취주원초과3 d적환자급가속63인작위조사대상，우호리모식개진전후분별대기진행문권조사。결과：치료효천중서의호리류정재조PDCA순배관리모식후，환자적만의도유81.7%상승지98.3%，호사적만의도유71.7%상승지100%，호리질량반궤유(90.1±3.2)분상승지(98.5±2.8)분，환자급가속건강교육지효솔유65.1%상승지93.7%。결론：재치료효천중서의호리류정재조PDCA순배관리모식，충분체현료“이환자위중심”적복무종지，실현료인력자원적합리배치，제고료호리공작효솔，가강료배절질량공제，보증료호리의료안전，실현료호리질량화환자、가속、호사만의도적정체제고。
Objective:To explore the effect of Chinese and western medicine nursing care process to improve the nursing quality.Method:Selected 60 nurses as investigation object firstly,had questionnaire survey twice on before and after nursing mode improvement,then randomly selected 63 hospitalized patients with more than 3 days as investigation object,had questionnaire survey twice on before and after nursing mode improvement.Result:After nursing mode improvement,Patient satisfaction scores rised from 81.7%to 98.3%,nurses’ satisfaction scores rised from 71.7%to 100%,nursing quality scores rised from (90.1±3.2) points to (98.5±2.8) points,health education witting rate rised from 65.1%to 93.7%.Conclusion:Making PDCA cycle management model applied to asthma in Chinese and western medicine nursing,fully embodies the"taking patients as the center"the service objective,realize the rational allocation of human resources,improve the efficiency of nursing work,strengthens the link quality control,ensure the nursing medical safety,implement the nursing quality and patients,families and nurses’ satisfaction to improve as a whole.
