齐鲁护理杂志
齊魯護理雜誌
제로호리잡지
JOURNAL OF QILU NURSING
2014年
15期
1-3
,共3页
心内科%护士%关怀能力%护理满意度
心內科%護士%關懷能力%護理滿意度
심내과%호사%관부능력%호리만의도
Department of cardiology%Nurse%Caring ability%Satisfaction with nursing care
目的：调查分析三甲医院心内科护士关怀能力与患者护理满意度关系。方法：按照随机数字表法选取15所三甲医院的心内科护士375名、患者255例及家属179名，采用护士关怀能力评价量表和心内科护理满意度调查问卷进行调查。结果：不同护龄护士认知、勇气、耐心维度得分比较差异有统计学意义（ P﹤0.01），不同职称护士勇气、耐心维度得分比较差异有统计学意义（P﹤0.01），护士关怀能力与患者护理满意度呈正相关（r＝0.401，P﹤0.01），心内科护士关怀能力各维度对整体护理满意度具有预测作用（ R2＝0.336，P﹤0.01）。结论：三甲医院心内科护士关怀能力对求医者护理满意度有促进作用，应着力于提高护士的关怀能力，以提升患者护理满意度。
目的：調查分析三甲醫院心內科護士關懷能力與患者護理滿意度關繫。方法：按照隨機數字錶法選取15所三甲醫院的心內科護士375名、患者255例及傢屬179名，採用護士關懷能力評價量錶和心內科護理滿意度調查問捲進行調查。結果：不同護齡護士認知、勇氣、耐心維度得分比較差異有統計學意義（ P﹤0.01），不同職稱護士勇氣、耐心維度得分比較差異有統計學意義（P﹤0.01），護士關懷能力與患者護理滿意度呈正相關（r＝0.401，P﹤0.01），心內科護士關懷能力各維度對整體護理滿意度具有預測作用（ R2＝0.336，P﹤0.01）。結論：三甲醫院心內科護士關懷能力對求醫者護理滿意度有促進作用，應著力于提高護士的關懷能力，以提升患者護理滿意度。
목적：조사분석삼갑의원심내과호사관부능력여환자호리만의도관계。방법：안조수궤수자표법선취15소삼갑의원적심내과호사375명、환자255례급가속179명，채용호사관부능력평개량표화심내과호리만의도조사문권진행조사。결과：불동호령호사인지、용기、내심유도득분비교차이유통계학의의（ P﹤0.01），불동직칭호사용기、내심유도득분비교차이유통계학의의（P﹤0.01），호사관부능력여환자호리만의도정정상관（r＝0.401，P﹤0.01），심내과호사관부능력각유도대정체호리만의도구유예측작용（ R2＝0.336，P﹤0.01）。결론：삼갑의원심내과호사관부능력대구의자호리만의도유촉진작용，응착력우제고호사적관부능력，이제승환자호리만의도。
Objective:To investigate and analyze the relationship between the nurse's caring ability and patients' satisfaction in the de-partment of cardiology of GradeⅢ-A general hospitals. Methods:375 nurses,255 patients and 179 family members were randomly select-ed from the department of cardiology of 15 GradeⅢ-A general hospitals and they were investigated by using evaluation scale of nurse's caring ability and questionnaire on nursing satisfaction. Results:There were statistically significant differences in the comparison of the scores of cognition,courage and patience of the nurses in different nursing age(P﹤0. 01);the differences in the comparison of the scores of courage and patience of the nurses with different professional title were statistically significant(P﹤0. 01);the nurse's caring ability was positively correlated with nursing satisfaction(r=0. 401,P﹤0. 01);the each dimension of the nurse's caring ability had the predictable functions to the overall nursing satisfaction(R2 = 0. 336,P﹤0. 01). Conclusion:The nurse's caring ability in the department of cardiology can improve patient's satisfaction with nursing care and the emphasis should be on improving nurse's caring ability.
