CAJ | 학술논문

提出了一种基于AHM的气象服务满意度的模糊评价方法。该方法通过建立气象服务满意度评价模型、构建判断矩阵、计算属性权重及模糊评判矩阵等步骤得到最终评价向量，并根据最终评价向量获取最大隶属度评价等级，从而实现气象服务满意度的模糊评价。最后，结合气象服务问卷调查的相关数据，验证了方法的可行性。
제출료일충기우AHM적기상복무만의도적모호평개방법。해방법통과건립기상복무만의도평개모형、구건판단구진、계산속성권중급모호평판구진등보취득도최종평개향량，병근거최종평개향량획취최대대속도평개등급，종이실현기상복무만의도적모호평개。최후，결합기상복무문권조사적상관수거，험증료방법적가행성。
A fuzzy evaluation method of meteorological service satisfaction degree based on AHM is proposed.The method firstly ar-chives the last evaluation vector through the steps such as constructing a meteorological service satisfaction measurement model,build-ing the judgment matrix,calculating attribute weights and the fuzzy judgment matrix,and then calculates the maximum affiliated degree level through the last evaluation vector in order to realize the final fuzzy evaluation.According to the data obtained by meteorological services questionnaire instance,the method is proved to be feasible.