中国标准化
中國標準化
중국표준화
CHINA STANDARDIZATION
2014年
6期
74-79
,共6页
中式快餐%标准化%管理
中式快餐%標準化%管理
중식쾌찬%표준화%관리
Chinese fast food%standardization%management
本文以马兰拉面快餐连锁有限责任公司为样本,梳理了快餐行业标准化管理现状,分析了马兰拉面快餐发展中遇到的瓶颈和主要问题,运用抽样调查对问题根源和改善顺序进行了剖析,探索了以持续改进、提升效率、循序渐进为基本原则的中式快餐标准化系统建设和管理实施策略。结果表明,运用标准化手段,可以明显改进产品品质,优化成本控制,缩短等餐时间,提升顾客满意度,可以持续促进企业管理能力与水平提升,进而推动企业的良性发展。
本文以馬蘭拉麵快餐連鎖有限責任公司為樣本,梳理瞭快餐行業標準化管理現狀,分析瞭馬蘭拉麵快餐髮展中遇到的瓶頸和主要問題,運用抽樣調查對問題根源和改善順序進行瞭剖析,探索瞭以持續改進、提升效率、循序漸進為基本原則的中式快餐標準化繫統建設和管理實施策略。結果錶明,運用標準化手段,可以明顯改進產品品質,優化成本控製,縮短等餐時間,提升顧客滿意度,可以持續促進企業管理能力與水平提升,進而推動企業的良性髮展。
본문이마란랍면쾌찬련쇄유한책임공사위양본,소리료쾌찬행업표준화관리현상,분석료마란랍면쾌찬발전중우도적병경화주요문제,운용추양조사대문제근원화개선순서진행료부석,탐색료이지속개진、제승효솔、순서점진위기본원칙적중식쾌찬표준화계통건설화관리실시책략。결과표명,운용표준화수단,가이명현개진산품품질,우화성본공제,축단등찬시간,제승고객만의도,가이지속촉진기업관리능력여수평제승,진이추동기업적량성발전。
Taking the Malan noodle fast food chain store co, Ltd as a sample, the paper introduces the standardized management status of fast food industry, and analyzes the bottlenecks and main problems in the development process of Malan Noodle. Then, it uses the sample surveys to analyze the root of the problem and order improvement, and explores the system construction and management strategy of Chinese fast food standardization with the basic the principles of sustainable improvement, lifting efficiency, and gradual and orderly progress. The results shows that the application of standardized tools can significantly improve product quality, optimize cost control, shorten waiting time, improve customer satisfaction, continue to promote and enhance the level of corporate management capabilities, promoting the healthy development of enterprises.