CAJ | 학술논문

目的：探讨人性化管理在护理管理中的应用价值。方法将在眼科工作﹥3年的30位女护士作为研究对象，随机分为对照组和试验组各15人，对照组应用传统管理模式进行管理，试验组应用人性化管理模式进行管理，对2组成员的护理操作及格率、基础护理及格率、护理质量评分以及患者满意度进行比较。结果试验组的护理操作及格率、基础护理及格率、护理质量的评分情况都明显优于对照组，差异有统计学意义（P ﹤0.05）。满意度试验组明显优于对照组，差异有统计学意义（P ﹤0.05）。结论人性化的护理管理可以有效地排解护理工作者的工作压力，给她们创造舒适的工作氛围，使她们的服务理念得到改变，整体素质也得到了很大程度的提高，值得推广。
목적：탐토인성화관리재호리관리중적응용개치。방법장재안과공작﹥3년적30위녀호사작위연구대상，수궤분위대조조화시험조각15인，대조조응용전통관리모식진행관리，시험조응용인성화관리모식진행관리，대2조성원적호리조작급격솔、기출호리급격솔、호리질량평분이급환자만의도진행비교。결과시험조적호리조작급격솔、기출호리급격솔、호리질량적평분정황도명현우우대조조，차이유통계학의의（P ﹤0.05）。만의도시험조명현우우대조조，차이유통계학의의（P ﹤0.05）。결론인성화적호리관리가이유효지배해호리공작자적공작압력，급저문창조서괄적공작분위，사저문적복무이념득도개변，정체소질야득도료흔대정도적제고，치득추엄。
Objective To study the application value of humanized management in care management. Methods 30 female nurses who worked in the Department of Ophthalmology of our hospital more than three years were as experimental ob-ject and were randomly divided into control group and experimental group,each group of 15 people. The control group were u-sing traditional management mode,while the experimental group were using humanized management mode. The pass rate of nursing operation,pass rate of basic nursing,nursing quality score and patient satisfaction of 2 groups were compared. Results The pass rate of nursing operation,pass rate of basic nursing and nursing quality score in the experimental group were obvi-ously better than that of the control group,the differences were statistical significance(P ﹤ 0. 05). Satisfaction survey showed that the experimental group was better than control group,the difference was statistical significance(P ﹤ 0. 05). Conclusion Humanistic nursing management can effectively relieve nurses' working pressure,create comfortable working environment, change their service concept. And the overall quality has been greatly improved,which is the direction and trend of nursing management development and is worthy of promotion.