中国当代医药
中國噹代醫藥
중국당대의약
PERSON
2014年
23期
151-153
,共3页
人性化管理%临床护理%满意度
人性化管理%臨床護理%滿意度
인성화관리%림상호리%만의도
Humanized management%Clinical nursing%Satisfaction
目的：探讨人性化管理理念在临床护理管理中的应用效果。方法选取2013年3月~2014年2月在本科进行治疗的80例患者及在本科工作的20名护士为研究对象。将20名护理人员随机分为观察组和对照组，每组10名，对观察组护理人员采用人性化管理，对照组护理人员采用常规管理方法。将80例患者随机分为观察组和对照组，每组40例，观察组患者由观察组护士进行护理，对照组患者由对照组护士进行护理。分别观察对比两组护理人员对工作的满意度和两组患者对护理工作的满意度。结果观察组护理人员对工作环境、同事关系、业务水平提高程度的满意度分别为90%、90%、80%，对照组护理人员分别为60%、70%、50%，两组差异有统计学意义(P<0.05)；观察组患者对住院环境、护理水平、护理态度的满意度分别为80%、90%、80%，对照组患者分别为50%、70%、50%，两组差异有统计学意义(P<0.05)。结论人性化管理理念显著提高了护理人员对工作的满意度和患者对护理工作的满意度，值得临床推广应用。
目的：探討人性化管理理唸在臨床護理管理中的應用效果。方法選取2013年3月~2014年2月在本科進行治療的80例患者及在本科工作的20名護士為研究對象。將20名護理人員隨機分為觀察組和對照組，每組10名，對觀察組護理人員採用人性化管理，對照組護理人員採用常規管理方法。將80例患者隨機分為觀察組和對照組，每組40例，觀察組患者由觀察組護士進行護理，對照組患者由對照組護士進行護理。分彆觀察對比兩組護理人員對工作的滿意度和兩組患者對護理工作的滿意度。結果觀察組護理人員對工作環境、同事關繫、業務水平提高程度的滿意度分彆為90%、90%、80%，對照組護理人員分彆為60%、70%、50%，兩組差異有統計學意義(P<0.05)；觀察組患者對住院環境、護理水平、護理態度的滿意度分彆為80%、90%、80%，對照組患者分彆為50%、70%、50%，兩組差異有統計學意義(P<0.05)。結論人性化管理理唸顯著提高瞭護理人員對工作的滿意度和患者對護理工作的滿意度，值得臨床推廣應用。
목적：탐토인성화관리이념재림상호리관리중적응용효과。방법선취2013년3월~2014년2월재본과진행치료적80례환자급재본과공작적20명호사위연구대상。장20명호리인원수궤분위관찰조화대조조，매조10명，대관찰조호리인원채용인성화관리，대조조호리인원채용상규관리방법。장80례환자수궤분위관찰조화대조조，매조40례，관찰조환자유관찰조호사진행호리，대조조환자유대조조호사진행호리。분별관찰대비량조호리인원대공작적만의도화량조환자대호리공작적만의도。결과관찰조호리인원대공작배경、동사관계、업무수평제고정도적만의도분별위90%、90%、80%，대조조호리인원분별위60%、70%、50%，량조차이유통계학의의(P<0.05)；관찰조환자대주원배경、호리수평、호리태도적만의도분별위80%、90%、80%，대조조환자분별위50%、70%、50%，량조차이유통계학의의(P<0.05)。결론인성화관리이념현저제고료호리인원대공작적만의도화환자대호리공작적만의도，치득림상추엄응용。
Objective To explore the application value of humanized management ideology in clinical nursing. Meth-ods Eighty patients agreed on treatment and 20 nurses in our department from March 2013 to February 2014 were se-lected as research objects.Twenty nurses were evenly divided into observation group and control group in random.In the observation group,humanized management for nurses was adopted,while the control group were provided with the con-ventional management method.Eighty patients were also evenly divided into observation group and control group in ran-dom.Patients in the observation group were cared by nurses in the observation group,and patients in the control group were cared by nurses in the control group.The job satisfaction from nurses and nursing satisfaction from patients were observed and compared in each two groups respectively. Results Satisfaction on working environment,interpersonal re-lationship,and improvement of professional skill by nurses in the observation group was 90%,90%,80% respectively,the control group was 60%,70%,50%respectively,there was significant difference between two groups (P<0.05).Satisfaction on hospitalization environment,nursing level,and nursing attitude by patients in the observation group was 80%,90%, 80% respectively,the control group was 50%,70%,50% respectively,there was significant difference beween two groups (P<0.05). Conclusion Humanized management ideology remarkably improves job satisfaction by nurses and nursing satisfaction by patients,which is worthy of expansion in clinic.
