吉林医学
吉林醫學
길림의학
JILIN MEDICAL JOURANL
2014年
25期
5725-5727
,共3页
曾莉%于丽琼%高月%易妍伶
曾莉%于麗瓊%高月%易妍伶
증리%우려경%고월%역연령
消毒供应中心%优质护理服务%模式探讨
消毒供應中心%優質護理服務%模式探討
소독공응중심%우질호리복무%모식탐토
Central sterile supply%High quality of care%Explore of care model
目的:探讨和阐述基层医院消毒供应中心实施优质护理的模式、效果。提升护理服务水平,提高临床科室及本科人员的满意度。方法:严格制定科室各种规章制度和职责,加强科室护理队伍建设。以服务对象为中心,优化科室流程,采取分组的模式,定专人、定系统、定科室。落实科室优质护理服务的举措。结果:科室护理质量得到提高,科室人员个人素质得到提升,临床科室满意度提高。结论:消毒供应中心实施优质护理服务模式后,有效地提升了科室文化,服务水平,提高了临床科室的满意度,调动了科室人员的积极性,提高了护理工作质量。
目的:探討和闡述基層醫院消毒供應中心實施優質護理的模式、效果。提升護理服務水平,提高臨床科室及本科人員的滿意度。方法:嚴格製定科室各種規章製度和職責,加彊科室護理隊伍建設。以服務對象為中心,優化科室流程,採取分組的模式,定專人、定繫統、定科室。落實科室優質護理服務的舉措。結果:科室護理質量得到提高,科室人員箇人素質得到提升,臨床科室滿意度提高。結論:消毒供應中心實施優質護理服務模式後,有效地提升瞭科室文化,服務水平,提高瞭臨床科室的滿意度,調動瞭科室人員的積極性,提高瞭護理工作質量。
목적:탐토화천술기층의원소독공응중심실시우질호리적모식、효과。제승호리복무수평,제고림상과실급본과인원적만의도。방법:엄격제정과실각충규장제도화직책,가강과실호리대오건설。이복무대상위중심,우화과실류정,채취분조적모식,정전인、정계통、정과실。락실과실우질호리복무적거조。결과:과실호리질량득도제고,과실인원개인소질득도제승,림상과실만의도제고。결론:소독공응중심실시우질호리복무모식후,유효지제승료과실문화,복무수평,제고료림상과실적만의도,조동료과실인원적적겁성,제고료호리공작질량。
Objective Explore and elaborate how to provide a high quality of care model and its effect in a central sterile supply of a primary hospital. Method Make various strict regulations and responsibilities for departments and strengthen the cultivation of first-class care team. Optimize the work flow of departments and employ the grouping model in order to fulfill the measures for a high quality of care. Results The quality of nursing care was improved,the personal quality of department staff was promoting and the degree of stratifica-tion of clinical departments was increased. Conclusion The model for a high quality of care in the central sterile supply effectively promote department culture and service level,increase the stratification of clinical departments,stimulate the enthusiasm of department staff and im-prove the quality of nursing care.