齐鲁护理杂志
齊魯護理雜誌
제로호리잡지
JOURNAL OF QILU NURSING
2014年
17期
14-16
,共3页
张鲁军%杨春玲%侯岩芳%杨春艳
張魯軍%楊春玲%侯巖芳%楊春豔
장로군%양춘령%후암방%양춘염
护理管理信息平台%优质护理%满意度
護理管理信息平檯%優質護理%滿意度
호리관리신식평태%우질호리%만의도
Nurse Information on System%high quality nursing service%Satisfaction
目的:探讨三级综合医院护理管理信息平台( NIS)的构建对优质护理服务的影响。方法:以护理程序应用和优质护理服务内涵建设为基线,以医院护理信息化六大模块建设为依托开展临床护理工作,采用住院患者和临床护士满意度调查表进行问卷调查,评价护理信息化完善前后的效果。结果:通过构建NIS,对护士满意度及患者满意度指标(环境设施、专业技能、患者安全、人文关怀等)比较差异均具统计学意义(P<0.05)。结论:通过NIS的建设,能为临床护士和护理管理建立高效、完善、可评价的工作平台,可体现优质护理服务的内涵要求,促进优质护理向纵深发展。
目的:探討三級綜閤醫院護理管理信息平檯( NIS)的構建對優質護理服務的影響。方法:以護理程序應用和優質護理服務內涵建設為基線,以醫院護理信息化六大模塊建設為依託開展臨床護理工作,採用住院患者和臨床護士滿意度調查錶進行問捲調查,評價護理信息化完善前後的效果。結果:通過構建NIS,對護士滿意度及患者滿意度指標(環境設施、專業技能、患者安全、人文關懷等)比較差異均具統計學意義(P<0.05)。結論:通過NIS的建設,能為臨床護士和護理管理建立高效、完善、可評價的工作平檯,可體現優質護理服務的內涵要求,促進優質護理嚮縱深髮展。
목적:탐토삼급종합의원호리관리신식평태( NIS)적구건대우질호리복무적영향。방법:이호리정서응용화우질호리복무내함건설위기선,이의원호리신식화륙대모괴건설위의탁개전림상호리공작,채용주원환자화림상호사만의도조사표진행문권조사,평개호리신식화완선전후적효과。결과:통과구건NIS,대호사만의도급환자만의도지표(배경설시、전업기능、환자안전、인문관부등)비교차이균구통계학의의(P<0.05)。결론:통과NIS적건설,능위림상호사화호리관리건립고효、완선、가평개적공작평태,가체현우질호리복무적내함요구,촉진우질호리향종심발전。
Objective:To eXplore the impact of building an NIS on high quality nursing service in the general hospital at grade III- A level. Methods:To evaluate the effect of nursing care before and after the construction of informatization based on the application of nursing procedure,high quality nursing service and the questionnaire of patient and clinical nurse satisfaction. Results:There were statistically sig-nificant differences in the comparison of indeXes of nurse and patient satisfaction( environmental facilities,professional skills,patient safe-ty,humanistic care)before and after building the NIS(P<0. 05). Conclusion:The construction of NIS can establish an efficient,perfect and evaluation platform for clinical nurses and nursing management so as to promote the deep development of high quality nursing service.