中国医药导报
中國醫藥導報
중국의약도보
CHINA MEDICAL HERALD
2014年
25期
147-150
,共4页
精神病院%综合医院%医疗纠纷
精神病院%綜閤醫院%醫療糾紛
정신병원%종합의원%의료규분
Mental hospital%General hospital%Medical dispute
目的：探讨精神病院与综合医院医疗纠纷原因的异同,以便于因地制宜地制订有效的预防措施。方法采用回顾性对照研究,对海南省安宁医院及海口市人民医院2007年1月~2013年12月间发生的医疗纠纷进行分析。结果海南省安宁医院的医疗纠纷中门诊投诉比例为15.15%,同期海口市人民医院的医疗纠纷中门诊投诉比例为59.06%,二者比较差异有统计学意义(字2=49.04,P<0.05)。投诉人员性质比较院海南省安宁医院以患者家属投诉为主,海口市人民医院以患者本人投诉为主,二者比较差异有统计学意义(字2=498.42,P<0.05)。常见医疗纠纷原因院海南省安宁医院以工作责任心不强为主,海口市人民医院以服务态度与沟通欠佳为主,二者比较差异有统计学意义(字2=41.63,P<0.05)。结论精神病院与综合医院的医疗纠纷原因存在差异,这可能与二者的就医环境和患者的疾病特点相关。
目的：探討精神病院與綜閤醫院醫療糾紛原因的異同,以便于因地製宜地製訂有效的預防措施。方法採用迴顧性對照研究,對海南省安寧醫院及海口市人民醫院2007年1月~2013年12月間髮生的醫療糾紛進行分析。結果海南省安寧醫院的醫療糾紛中門診投訴比例為15.15%,同期海口市人民醫院的醫療糾紛中門診投訴比例為59.06%,二者比較差異有統計學意義(字2=49.04,P<0.05)。投訴人員性質比較院海南省安寧醫院以患者傢屬投訴為主,海口市人民醫院以患者本人投訴為主,二者比較差異有統計學意義(字2=498.42,P<0.05)。常見醫療糾紛原因院海南省安寧醫院以工作責任心不彊為主,海口市人民醫院以服務態度與溝通欠佳為主,二者比較差異有統計學意義(字2=41.63,P<0.05)。結論精神病院與綜閤醫院的醫療糾紛原因存在差異,這可能與二者的就醫環境和患者的疾病特點相關。
목적：탐토정신병원여종합의원의료규분원인적이동,이편우인지제의지제정유효적예방조시。방법채용회고성대조연구,대해남성안저의원급해구시인민의원2007년1월~2013년12월간발생적의료규분진행분석。결과해남성안저의원적의료규분중문진투소비례위15.15%,동기해구시인민의원적의료규분중문진투소비례위59.06%,이자비교차이유통계학의의(자2=49.04,P<0.05)。투소인원성질비교원해남성안저의원이환자가속투소위주,해구시인민의원이환자본인투소위주,이자비교차이유통계학의의(자2=498.42,P<0.05)。상견의료규분원인원해남성안저의원이공작책임심불강위주,해구시인민의원이복무태도여구통흠가위주,이자비교차이유통계학의의(자2=41.63,P<0.05)。결론정신병원여종합의원적의료규분원인존재차이,저가능여이자적취의배경화환자적질병특점상관。
Objective To explore the similarities and differences of medical disputes causes between mental hospital and general hospital, in order to establish effective preventive measures. Methods With a retrospective case-control study, the medical disputes were compared between Hainan Provincial Anning Hospital and People's Hospital of Haik-ou City from January 2007 to December 2013. Results 15.15% medical disputes occurred in Outpatient of Hainan Provincial Anning Hospital, and that was 59.06% in People's Hospital of Haikou City, the difference was significant (χ2=49.04, P < 0.05). Comparison of the complaints: the family members of patients were major in Hainan Provincial Anning Hospital, meanwhile, patients were major in People's Hospital of Haikou City, the difference was significant (χ2=498.42, P<0.05). The comparison about causes of medical disputes:lack of work responsibility was major cause in Hainan Provincial Anning Hospital, meanwhile, service attitude and poor communication was major cause in People's Hospital of Haikou City, the difference was significant (χ2=41.63, P< 0.05). Conclusion There is difference between mental hospital and general hospital in reason of medical dispute, which may be associated with medical environment and disease feature.
