基层医学论坛
基層醫學論罈
기층의학론단
PUBLIC MEDICAL FORUM MAGAZINE
2014年
27期
3609-3610,3611
,共3页
妇产科%优质护理病房%六西格玛管理法%护理质量%成本管理
婦產科%優質護理病房%六西格瑪管理法%護理質量%成本管理
부산과%우질호리병방%륙서격마관리법%호리질량%성본관리
Gynaecology and obstetrics%High quality nursing ward%Six Sigma management%Quality care%Cost management
目的:分析六西格玛管理法对妇产科优质护理病房护理质量、成本管理的影响。方法选择在我院妇产科优质护理病房接受治疗的不同时期患者作为研究对象,分别接受常规管理及六西格玛管理,观察2组病历书写时间、医嘱处理时间、护理质量、满意度、住院时间、住院费用。结果观察组病历书写时间(65.32±6.57)min、医嘱处理时间(135.24±12.05)min,明显低于对照组;护理质量(95.62±7.54)分、患者满意度(80.5%)、护士满意度(84.2%)、单日费用(900.97±135.64)元,明显高于对照组。结论六西格玛管理法能够减少护士间接工作时间,提高护理质量,增加床位利用率,实现医、患双赢的目的。
目的:分析六西格瑪管理法對婦產科優質護理病房護理質量、成本管理的影響。方法選擇在我院婦產科優質護理病房接受治療的不同時期患者作為研究對象,分彆接受常規管理及六西格瑪管理,觀察2組病歷書寫時間、醫囑處理時間、護理質量、滿意度、住院時間、住院費用。結果觀察組病歷書寫時間(65.32±6.57)min、醫囑處理時間(135.24±12.05)min,明顯低于對照組;護理質量(95.62±7.54)分、患者滿意度(80.5%)、護士滿意度(84.2%)、單日費用(900.97±135.64)元,明顯高于對照組。結論六西格瑪管理法能夠減少護士間接工作時間,提高護理質量,增加床位利用率,實現醫、患雙贏的目的。
목적:분석륙서격마관리법대부산과우질호리병방호리질량、성본관리적영향。방법선택재아원부산과우질호리병방접수치료적불동시기환자작위연구대상,분별접수상규관리급륙서격마관리,관찰2조병역서사시간、의촉처리시간、호리질량、만의도、주원시간、주원비용。결과관찰조병역서사시간(65.32±6.57)min、의촉처리시간(135.24±12.05)min,명현저우대조조;호리질량(95.62±7.54)분、환자만의도(80.5%)、호사만의도(84.2%)、단일비용(900.97±135.64)원,명현고우대조조。결론륙서격마관리법능구감소호사간접공작시간,제고호리질량,증가상위이용솔,실현의、환쌍영적목적。
Objective To analyze the Effect of six Sigma management on Obstetrics and Gynecology quality care ward's Quality of care and cost management. Methods Quality care in the hospital maternity ward for treatment of patients with different stages as research subjects were randomized to receive conventional management and Six Sigma Management Act,Medical record writing time,doctor's advice processing time,nursing quality,satisfaction,length of hospital stay,hospital expenses were compared. Results Observation group medical record writing time(65.32±6.57) min,doctor's advice processing time (135.24 ±12.05)min significantly lower than the control group; Quality of care (95.62±7.54), patient satisfaction(80.5%), nurses' satisfaction(84.2%), daily hospital expenses(900.97±135.64) is significantly higher than the control group. Conclusion Six sigma management method can reduce nurses indirect working time, improve the quality of nursing, increase the bed utilization rate, achieve goal of hospitals, patients with a win-win situation.