CAJ | 학술논문

公共服务行业为了更好地保证服务质量和声誉，增强知名度和透明度，与大众进行更好的沟通与交流，广泛地征集志愿者，公共图书馆也不例外。但在实践的过程中，我们发现对志愿者的运作与管理还存在一些问题，分析并解决这些问题将有利于公共图书馆志愿者活动的开展与探索。
공공복무행업위료경호지보증복무질량화성예，증강지명도화투명도，여대음진행경호적구통여교류，엄범지정집지원자，공공도서관야불예외。단재실천적과정중，아문발현대지원자적운작여관리환존재일사문제，분석병해결저사문제장유리우공공도서관지원자활동적개전여탐색。
At present, many public service industry widely recruit volunteers in order to ensure service quality and reputation, enhance publicity and transparency and communicate with the public better. The public library is no exception. But in the process of practice, we have found that some problems also exist in the operation and management of volunteers. Analyzing and solving these problems are conducive to implementing volunteer activities in public libraries.