CAJ | 학술논문

目的：探讨标准服务量在基层医疗卫生机构绩效考核中的应用，推动机构的健康可持续发展。方法利用文献分析法、深度访谈法及问卷调查法研究基层医疗卫生机构绩效考核的发展现状，分析标准服务量在绩效考核中的应用情况。结果根据绩效考核组织、绩效考核方法制定了考核内容，制定了具体的基本医疗服务工作量量化分值表、基本公共卫生服务工作量量化分值表、部分综合管理服务工作量量化分值表。将绩效考核结果分为优秀、合格、基本合格和不合格四个等次。结论标准服务量法在基层医疗卫生机构绩效考核的探索中对考核组织、考核内容和考核方法等方面有一定的实践基础，但同时也存在很多亟待解决的问题。通过完善服务质量规范等措施可以更好地促进标准服务量在基层医疗卫生机构绩效考核中的运用。
목적：탐토표준복무량재기층의료위생궤구적효고핵중적응용，추동궤구적건강가지속발전。방법이용문헌분석법、심도방담법급문권조사법연구기층의료위생궤구적효고핵적발전현상，분석표준복무량재적효고핵중적응용정황。결과근거적효고핵조직、적효고핵방법제정료고핵내용，제정료구체적기본의료복무공작량양화분치표、기본공공위생복무공작량양화분치표、부분종합관리복무공작량양화분치표。장적효고핵결과분위우수、합격、기본합격화불합격사개등차。결론표준복무량법재기층의료위생궤구적효고핵적탐색중대고핵조직、고핵내용화고핵방법등방면유일정적실천기출，단동시야존재흔다극대해결적문제。통과완선복무질량규범등조시가이경호지촉진표준복무량재기층의료위생궤구적효고핵중적운용。
Objective Toexploretheapplicationofstandardserviceamountintheperformanceappraisalandeventu-allypromotesustainabledevelopmentofbasicmedicalinstitutions.Methods Bymeansofliteratureanalysis,in-depthinter-view and questionnaire we made clear the current situation of the performance appraisal and analyzed the application of standard serviceamountinthebasicmedicalinstitutions.Results Accordingtoperformanceappraisalorganizationandtheperformance appraisal content,specific basic medical service workload quantification score table,basic public health service workload quanti-fication score table and part of a comprehensive management service workload quantification score table were designed. The per-formanceevaluationresultsweredividedintofourgrades:excellent,qualified,qualifiedandunqualified.Conclusion The standard service amount method has some practical foundation in the performance institution,performance content and perform-ance methods,but there are also many problems needed to solve. Such measures as perfecting the service quality criteria can be taken to better promote the application of standard service amount in the performance appraisal.