CAJ | 학술논문

目的：了解厦门市居民对社区基本公共卫生服务知晓率及满意度情况。方法：对厦门市5个辖区内的6家基层卫生服务单位前来就诊的成年居民进行面对面代填式问卷调查，调查问卷采用封闭式问卷。结果：居民对社区基本公共卫生服务总体知晓率80.1%，其中对于所包括项目全部清楚26.3%，知道部分项目58.8%；不知道有此项服务14.9%。对公共卫生服务的总体满意度89.8%，认为一般9.0%，不满意者仅1.2%。各社区满意度有所不同，经χ2检验，差异有统计学意义(χ2=17.76，P＜0.05)。结论：厦门市居民对社区基本公共卫生服务知晓率和满意度均较高，但对服务项目并不完全了解。各社区居民对公共卫生服务满意度有明显差异，说明基本公共卫生服务均等化仍是一个严峻的课题，有待于深入研究和探讨。
목적：료해하문시거민대사구기본공공위생복무지효솔급만의도정황。방법：대하문시5개할구내적6가기층위생복무단위전래취진적성년거민진행면대면대전식문권조사，조사문권채용봉폐식문권。결과：거민대사구기본공공위생복무총체지효솔80.1%，기중대우소포괄항목전부청초26.3%，지도부분항목58.8%；불지도유차항복무14.9%。대공공위생복무적총체만의도89.8%，인위일반9.0%，불만의자부1.2%。각사구만의도유소불동，경χ2검험，차이유통계학의의(χ2=17.76，P＜0.05)。결론：하문시거민대사구기본공공위생복무지효솔화만의도균교고，단대복무항목병불완전료해。각사구거민대공공위생복무만의도유명현차이，설명기본공공위생복무균등화잉시일개엄준적과제，유대우심입연구화탐토。
objective: To investigate Xiamen residents'awareness rate and satisfaction to the basic community public health ser-vice. Methods: Face to face questionnaire survey to adult residents in 6 grass-roots health service unit of the 5 districts in Xiamen. Results: Residents' overall awareness rate of the community basic public health service is 80.1%,in which who know all the projects is accounted for 26.3%,who knows part of the projects is accounted for 58.8%; and the people who don't know the proj-ects is accounted for 14.9%. The overall satisfaction of the public health service is 89.8%, and the general satisfaction is account-ed for 9.0%, and no satisfaction is accounted for 1.2%. the satisfaction in different community is different, according the χ2 test, the difference is statistically significant (χ 2=17.76,P<0.05) .Conclusion: Xiamen residents' awareness rate and satisfaction are high to the basic community public health service, but they don't fully understand the service project. There are significant dif-ferences of residents' satisfaction on public health services in different community, which demonstrated that the equalization of ba-sic public health services remains a serious issue, which need further research and discussion.