CAJ | 학술논문

目的：探讨医护一体化理管理模式对病人满意度的影响。方法：将本院2012至2013年分成两个阶段，2013年实行医护一体化管理模式，对两个阶段的患者满意度、医护“三基”考试成绩比较。结果：实施模式前患者满意度为（72.01±8.21）分，实施模式后患者满意度为（93.25±9.01）分，（t=12.1285， P<0.05），比较具有统计学意义。模式前医护人员“三基”考试（71.58±11.25）分，模式后“三基”考试（89.21±13.01）分，（t=13.2584，P<0.05），比较具有统计学意义。结论：实施医护一体化管理模式促进医护人员加强基础知识的学习、患者的满意度有明显提高，值得推广使用。
목적：탐토의호일체화리관리모식대병인만의도적영향。방법：장본원2012지2013년분성량개계단，2013년실행의호일체화관리모식，대량개계단적환자만의도、의호“삼기”고시성적비교。결과：실시모식전환자만의도위（72.01±8.21）분，실시모식후환자만의도위（93.25±9.01）분，（t=12.1285， P<0.05），비교구유통계학의의。모식전의호인원“삼기”고시（71.58±11.25）분，모식후“삼기”고시（89.21±13.01）분，（t=13.2584，P<0.05），비교구유통계학의의。결론：실시의호일체화관리모식촉진의호인원가강기출지식적학습、환자적만의도유명현제고，치득추엄사용。
Objective: To explore the medical integration management mode influence on patient satisfaction. Methods: the hospital from 2012 to 2013 is divided into two phases, in 2013, doctors and nurses integration management model, the comparison of the two stages of patient satisfaction,medical"Three Basics"exam. Results:the implementation of the model before the patient satisfaction was (72.01 ± 8.21)%, the implementation mode after the patient satisfaction for (93.25 ± 9.01)%,(t=12.1285, P<0.05), compared with statistical significance. Mode of medical personnel"Three Basics"exam (71.58 ± 11.25)%, mode"Three Basics"exam (89.21 ± 13.01)%, (t=13.2584, P<0.05), compared with statistical significance. Conclusion:the implementation of medical integration management mode and promote the medical staff to strengthen the basic knowledge of learning, patient satisfaction is improved obviously, is worthy to be popularized.