CAJ | 학술논문

在运营管理过程中，决策者需要对业务流程“核心与非核心”的属性进行识别以相应地采用完全所有权或市场采购的模式。本文研究了不能被准确识别的“灰色业务流程”的模式选择，考虑了外部采购、联合开发（或部分所有权）与完全所有权的生产模式选择。根据不同模式之间的特征设计动态的外包策略与选择时机，应用鲁棒优化分析外包策略的相对遗憾。研究结果显示：在外包策略选择后，如灰色业务转变为非核心流程，转变时机越早外包策略的相对遗憾越大；如灰色业务转变为核心流程，相对遗憾随转变时机延迟而增加。在最坏情形下，策略的相对遗憾上界为1。
재운영관리과정중，결책자수요대업무류정“핵심여비핵심”적속성진행식별이상응지채용완전소유권혹시장채구적모식。본문연구료불능피준학식별적“회색업무류정”적모식선택，고필료외부채구、연합개발（혹부분소유권）여완전소유권적생산모식선택。근거불동모식지간적특정설계동태적외포책략여선택시궤，응용로봉우화분석외포책략적상대유감。연구결과현시：재외포책략선택후，여회색업무전변위비핵심류정，전변시궤월조외포책략적상대유감월대；여회색업무전변위핵심류정，상대유감수전변시궤연지이증가。재최배정형하，책략적상대유감상계위1。
When firms operate, the manager must decide whether the business process is the core or no-core, and then choose an appropriate way from wholly owned subsidiary or short-term sourcing .This paper studies the out-sourcing strategy of the grey processes that can not be identified in which the manager can choose short -term sour-cing , joint venture , and wholly owned subsidiary .We develop a robust outsourcing model to analyze the relative regret of the outsourcing strategy .Our results show that after the outsourcing strategy chooses the way of grey process, the relative regret decreases as the switching timing delays if the gray process converts to no-core process;the relative regret increases as the switching timing delays if the grey process conuverts to core process . In the worst case , the relative regret is less than 1 .