CAJ | 학술논문

酒店业流动率居高不下的问题对酒店的管理和经营造成了较大的负面影响。文章试图从员工忠诚的角度来探讨员工流动率的问题，要改善酒店业高流动率的尴尬局面，最重要的是通过改善工作环境和工作氛围来提升员工忠诚度，并最终降低员工流动率。
주점업류동솔거고불하적문제대주점적관리화경영조성료교대적부면영향。문장시도종원공충성적각도래탐토원공류동솔적문제，요개선주점업고류동솔적감개국면，최중요적시통과개선공작배경화공작분위래제승원공충성도，병최종강저원공류동솔。
In the hotel industry, the situation of high turnover has been widely recognized and recorded. The high turnover of the hotel industry not only had caused negative impact on manage-ment and operation of the hotel, but also had led number of both domestic and foreign scholars and hotel managers to think about the issue. This article attempts to explore the issue of turnover in the perspective of employee loyalty. In my opinion, in order to improve the embarrassing situation, the most important thing is to enhance the loyalty of employee through improving working envi-ronment and working atmosphere, and realize the purpose of re-ducing of turnover.