CAJ | 학술논문

目的：了解南昌市护士护理软技能实施现状，为提高护理服务质量促进“优质护理服务示范工程”活动的顺利开展提供依据。方法：采用护理软技能测评量表，对南昌市5个区域和医院等级，采取分层整群抽样方法抽取400名护士进行调查。结果：南昌市护士护理软技能总分为（156.64±15.256）分；南昌市护士护理软技能总分、人际关系技能、组织管理技能、职业情操维度得分明显高于全国常模（ P<0.05）；不同工作年限、婚姻状况、受聘形式、医院等级及文化程度的护士护理软技能比较差异有统计学意义（ P<0.05）。结论：针对不同工作年限、婚姻状况、受聘形式、医院等级及文化程度的护士护理软技能的特点，建议护理管理者增加培训，采取有针对性的措施，以提高护士软技能的能力。
목적：료해남창시호사호리연기능실시현상，위제고호리복무질량촉진“우질호리복무시범공정”활동적순리개전제공의거。방법：채용호리연기능측평량표，대남창시5개구역화의원등급，채취분층정군추양방법추취400명호사진행조사。결과：남창시호사호리연기능총분위（156.64±15.256）분；남창시호사호리연기능총분、인제관계기능、조직관리기능、직업정조유도득분명현고우전국상모（ P<0.05）；불동공작년한、혼인상황、수빙형식、의원등급급문화정도적호사호리연기능비교차이유통계학의의（ P<0.05）。결론：침대불동공작년한、혼인상황、수빙형식、의원등급급문화정도적호사호리연기능적특점，건의호리관리자증가배훈，채취유침대성적조시，이제고호사연기능적능력。
Objective:To understand the status of implementation of nursing soft skills among nurses in Nanchang city in order to pro-vide a basis for improving the quality of nursing service and promote the activities of"high quality nursing demonstration project". Meth-ods:The nursing soft skill assessment scale was used to investigate 400 nurses of 5 hospitals in different areas and levels in Nanchang city. Results:The total scores of nursing soft skills of nurses in Nanchang city were 156. 64 ± 15. 256 points;the total scores of nursing soft skills and the scores of interpersonal skills,organization and management skills and the dimension of occupational sentiment of nurses in Nan-chang city were significantly higher than the national norm(P<0. 05);the differences in the comparison of nursing soft skills between nurses with different work age,marital status,the employed type,the hospital level and the educational level were statistically significant (P<0. 05). Conclusion:It is suggested that nursing administrators enhance training and take targeted measures to improve nursing soft skills of nurses according to their different characteristics.