CAJ | 학술논문

目的：探讨品管圈对提高住院患者自备药口服准确率和患者满意度的作用。方法成立品管圈，制作检查表来检查患者自备药口服情况，衡量指标为准确率和患者满意度。分析患者自备药口服错误原因，制定改进方案。结果实施品管圈前住院患者自备药口服准确率为90．65％，患者满意度为92．33％；实施品管圈后住院患者自备药口服准确率为98．75％，患者满意度为98．39％。实施品管圈前后比较，住院患者自备药口服准确率及患者满意度差异均有统计学意义（χ2值分别为281．63，33．53；P＜0．01）。结论实施品管圈有利于提高住院患者自备药口服准确率及患者满意度。
목적：탐토품관권대제고주원환자자비약구복준학솔화환자만의도적작용。방법성립품관권，제작검사표래검사환자자비약구복정황，형량지표위준학솔화환자만의도。분석환자자비약구복착오원인，제정개진방안。결과실시품관권전주원환자자비약구복준학솔위90．65％，환자만의도위92．33％；실시품관권후주원환자자비약구복준학솔위98．75％，환자만의도위98．39％。실시품관권전후비교，주원환자자비약구복준학솔급환자만의도차이균유통계학의의（χ2치분별위281．63，33．53；P＜0．01）。결론실시품관권유리우제고주원환자자비약구복준학솔급환자만의도。
Objective To explore the effect of quality control circle ( QCC) on improving the patients ’ satisfaction and accuracy of patients in hospital who own self-prepared oral medicine .Methods Established QCC and developed the checklist to check the administration accuracy of oral medicine , used the measuring index of accuracy and patients ’ satisfaction, and then analyzed the reasons why the error occurred and made improvement plan accordingly .Results Before the QCC developed , the accuracy rate of oral medicine of patients with self -prepared was 90.65%, and satisfaction of patients was 92.33%.While after the QCC developed, the accuracy rate was 98.75%, and the satisfaction of patients was 98.39%.The accuracy and the satisfaction of patients was significantly improved than that before , and the differences was statistically significant (χ2 =281.63,33.53,respectively;P <0.01).Conclusions The implementation of QCC can improve the accuracy and satisfaction of the patients who own oral medicine .