中华现代护理杂志
中華現代護理雜誌
중화현대호리잡지
CHINESE JOURNAL OF MODERN NURSING
2014年
12期
1368-1370
,共3页
商明霞%董建英%程莉萍%任向芳
商明霞%董建英%程莉萍%任嚮芳
상명하%동건영%정리평%임향방
护理管理研究%沟通%短信平台%新生儿监护病房
護理管理研究%溝通%短信平檯%新生兒鑑護病房
호리관리연구%구통%단신평태%신생인감호병방
Nursing management study%Communication%Short message platform%NICU
目的:探讨短信平台传达信息在新生儿病房护理管理中的效果。方法在新生儿病房护理管理中应用短信平台与护士沟通。比较实施短信平台沟通前(2012年1-6月)和实施后(2012年7-12月)护理信息传递时间、信息接收率、护士对信息的知晓率、会议参会率、护士满意度,评价实施后的效果。结果短信平台建立后,信息传达时间(0.04±0.15)min/条,信息接收率(99.00±1.23)%,知晓率(98.00±1.23)%,参会率(98.34±1.23)%,均优于实施前的(3.12±1.20) min/条,(87.00±2.34)%,(88.00±2.23)%,(88.12±2.23)%,差异均有统计学意义(t分别为13.95,-24.86,-21.74,-29.18;P<0.01)。实施短信平台后,护士对医院管理方式、领导与下属关系的满意度分别为(2.79±0.99),(4.50±0.64)分,分别高于实施前的(2.03±0.74),(4.12±0.56)分,差异有统计学意义(t 分别为4.7629,3.4612;P<0.01)。结论短信平台缩短了信息传达时间,提高了信息接收率、知晓率、参会率及护士满意度,从而进一步提高了护理质量,且短信方便、快捷、准确,适合护理管理的广泛应用。
目的:探討短信平檯傳達信息在新生兒病房護理管理中的效果。方法在新生兒病房護理管理中應用短信平檯與護士溝通。比較實施短信平檯溝通前(2012年1-6月)和實施後(2012年7-12月)護理信息傳遞時間、信息接收率、護士對信息的知曉率、會議參會率、護士滿意度,評價實施後的效果。結果短信平檯建立後,信息傳達時間(0.04±0.15)min/條,信息接收率(99.00±1.23)%,知曉率(98.00±1.23)%,參會率(98.34±1.23)%,均優于實施前的(3.12±1.20) min/條,(87.00±2.34)%,(88.00±2.23)%,(88.12±2.23)%,差異均有統計學意義(t分彆為13.95,-24.86,-21.74,-29.18;P<0.01)。實施短信平檯後,護士對醫院管理方式、領導與下屬關繫的滿意度分彆為(2.79±0.99),(4.50±0.64)分,分彆高于實施前的(2.03±0.74),(4.12±0.56)分,差異有統計學意義(t 分彆為4.7629,3.4612;P<0.01)。結論短信平檯縮短瞭信息傳達時間,提高瞭信息接收率、知曉率、參會率及護士滿意度,從而進一步提高瞭護理質量,且短信方便、快捷、準確,適閤護理管理的廣汎應用。
목적:탐토단신평태전체신식재신생인병방호리관리중적효과。방법재신생인병방호리관리중응용단신평태여호사구통。비교실시단신평태구통전(2012년1-6월)화실시후(2012년7-12월)호리신식전체시간、신식접수솔、호사대신식적지효솔、회의삼회솔、호사만의도,평개실시후적효과。결과단신평태건립후,신식전체시간(0.04±0.15)min/조,신식접수솔(99.00±1.23)%,지효솔(98.00±1.23)%,삼회솔(98.34±1.23)%,균우우실시전적(3.12±1.20) min/조,(87.00±2.34)%,(88.00±2.23)%,(88.12±2.23)%,차이균유통계학의의(t분별위13.95,-24.86,-21.74,-29.18;P<0.01)。실시단신평태후,호사대의원관리방식、령도여하속관계적만의도분별위(2.79±0.99),(4.50±0.64)분,분별고우실시전적(2.03±0.74),(4.12±0.56)분,차이유통계학의의(t 분별위4.7629,3.4612;P<0.01)。결론단신평태축단료신식전체시간,제고료신식접수솔、지효솔、삼회솔급호사만의도,종이진일보제고료호리질량,차단신방편、쾌첩、준학,괄합호리관리적엄범응용。
Objective To explore the effect of short message platform on in nursing management in Neonatal Intensive Care Unit (NICU).Methods Short message platform was used in NICU to communicate with nurses.Time of information delivering , rate of message receiving , nurse’ awareness of message , meeting attendance rate and nurse ’ s satisfaction were compared before and after the application of short message platform to evaluate its effect .Results After the application of short message platform , the time of information delivering , rate of message receiving , nurse’ awareness of message and meeting attendance rate was respectively (0.04 ±0.15)min/message, (99.00 ±1.23)%, (98.00 ±1.23)% and (98.34 ±1.23)%, better than (3.12 ±1.20)min/message,(87.00 ±2.34)%,(88.00 ±2.23)%and(88.12 ±2.23)%before application, and the differences were statistically significant (t =13.95,-24.86,-21.74,-29.18, respectively; P<0.01).After application, nurse’ s satisfaction score of hospital management and the relationship between managers and nurses was respectively (2.79 ±0.99) and (4.50 ±0.64), higher than (2.03 ±0.74) and (4.12 ±0.56)before, and the differences were statistically significant (t=4.762 9,3.461 2, respectively;P<0.01).Conclusions Short message platform can shorten the time of message delivering , and improve the rate of message receiving, nurse’ awareness of message, meeting attendance rate as well as nurse ’s satisfaction, so as to improve nursing quality .The short message could be widely applied to nursing management due to its convenience , accuracy and quickness .