科技与创新
科技與創新
과기여창신
Science and Technology & Innovation
2014年
18期
74-74,78
,共2页
供电企业%电网结构%客户满意度%电能质量
供電企業%電網結構%客戶滿意度%電能質量
공전기업%전망결구%객호만의도%전능질량
power supply enterprise%grid structure%customer satisfaction%power quality
随着时代的进步和社会经济的发展，供电企业面临着日趋激烈的市场竞争。供电企业要想增强综合竞争力，提升自身的经济和社会效益，就需要采取一系列措施提升客户的满意度。以某地区的供电企业为例，从客户体验管理的角度分析了如何有效提升客户满意度，希望可为相关单位提供一些有价值的参考和借鉴。
隨著時代的進步和社會經濟的髮展，供電企業麵臨著日趨激烈的市場競爭。供電企業要想增彊綜閤競爭力，提升自身的經濟和社會效益，就需要採取一繫列措施提升客戶的滿意度。以某地區的供電企業為例，從客戶體驗管理的角度分析瞭如何有效提升客戶滿意度，希望可為相關單位提供一些有價值的參攷和藉鑒。
수착시대적진보화사회경제적발전，공전기업면림착일추격렬적시장경쟁。공전기업요상증강종합경쟁력，제승자신적경제화사회효익，취수요채취일계렬조시제승객호적만의도。이모지구적공전기업위례，종객호체험관리적각도분석료여하유효제승객호만의도，희망가위상관단위제공일사유개치적삼고화차감。
With the development of economic and social progress, the power supply enterprises are facing increasingly fierce competition in the market. Power companies in order to enhance overall competitiveness, enhance its economic and social benefits, you need to take a series of measures to enhance customer satisfaction. Taking a regional power companies, for example, from the point of view of the customer experience management how to effectively improve customer satisfaction, hope can provide some valuable reference for relevant units.
