CAJ | 학술논문

人民调解机制是近年来出现的新的解决医疗纠纷的方式，本文通过总结工作实践，探讨医疗机构如何在人民调解制度下做好医疗服务补救工作；并提出工作思路：重视人民调解，缓解诉讼压力；认识调解优势，加强宣传引导；成立相应机构，培训专职人员；积极主动参与，争取各方理解；注重服务补救，构建和谐社会。
인민조해궤제시근년래출현적신적해결의료규분적방식，본문통과총결공작실천，탐토의료궤구여하재인민조해제도하주호의료복무보구공작；병제출공작사로：중시인민조해，완해소송압력；인식조해우세，가강선전인도；성립상응궤구，배훈전직인원；적겁주동삼여，쟁취각방리해；주중복무보구，구건화해사회。
People's mediation mechanism is a new method proposed to deal with medical disputes.In the article, the author discussed how to complete the remediation of medical services in Medical Institutions through summarizing practical experience.Then the work guideline was made, which included paying more attention to people's mediation and reducing lawsuit, realizing mediation's strengths, strengthening publicity guidance, setting up corresponding institutional, training professional staff, and actively take part in it, earn all parties support, atta-ching importance to remediation services, constructing harmonious society.