中国医学装备
中國醫學裝備
중국의학장비
CHINA MEDICAL EQUIPMENT
2014年
7期
31-33,34
,共4页
分诊叫号系统%就诊环境%服务质量
分診叫號繫統%就診環境%服務質量
분진규호계통%취진배경%복무질량
Triage calling system%Visit environment%Service quality
目的:设计数字化门诊分诊叫号系统,改善就诊秩序、提高门诊医生的工作效率。方法:采用VC++语言,利用中间件技术,组成语音呼叫、大屏幕显示控制、后台管理及数据同步四大模块,医院信息系统(HIS)将挂号信息输出到分诊叫号系统,实现按顺序自动呼叫患者挂号列队信息。结果:门诊分诊叫号系统的应用,彻底改变了以往由专职护士进行导分诊的医疗模式,减轻了医护人员的工作压力,显著提高了医生的工作效率和服务质量。结论:数字化门诊导诊、分诊系统可有效改善就诊环境和就诊秩序,极大地提升患者的满意度。
目的:設計數字化門診分診叫號繫統,改善就診秩序、提高門診醫生的工作效率。方法:採用VC++語言,利用中間件技術,組成語音呼叫、大屏幕顯示控製、後檯管理及數據同步四大模塊,醫院信息繫統(HIS)將掛號信息輸齣到分診叫號繫統,實現按順序自動呼叫患者掛號列隊信息。結果:門診分診叫號繫統的應用,徹底改變瞭以往由專職護士進行導分診的醫療模式,減輕瞭醫護人員的工作壓力,顯著提高瞭醫生的工作效率和服務質量。結論:數字化門診導診、分診繫統可有效改善就診環境和就診秩序,極大地提升患者的滿意度。
목적:설계수자화문진분진규호계통,개선취진질서、제고문진의생적공작효솔。방법:채용VC++어언,이용중간건기술,조성어음호규、대병막현시공제、후태관리급수거동보사대모괴,의원신식계통(HIS)장괘호신식수출도분진규호계통,실현안순서자동호규환자괘호렬대신식。결과:문진분진규호계통적응용,철저개변료이왕유전직호사진행도분진적의료모식,감경료의호인원적공작압력,현저제고료의생적공작효솔화복무질량。결론:수자화문진도진、분진계통가유효개선취진배경화취진질서,겁대지제승환자적만의도。
Objective: To improve the treatment order and improve the work efficiency of the doctors, our hospital has run the triage calling system in out-patient department. Methods:Using VC++ language and the middleware technology, we realize the function of voice calls, large screen display control, background management and data synchronization. HIS system realizes the automatic call patient registration by transfer the registration information to the triage system. Results: The trial operation of outpatient triage calling system in our hospital has completely changed the previous traditional triage mode of“nurse as orientation”. The system reduces not only the work pressure of health care, but also significantly improve the doctors' work efficiency and service quality. Conclusion:Guide triage system can effectively improve the environment and outpatient treatment order, greatly enhance the patient’s satisfaction.