中国有线电视
中國有線電視
중국유선전시
CHINA CABLE TELEVISION
2014年
11期
1245-1247
,共3页
手机支付%客户服务%三网融合%支付平台
手機支付%客戶服務%三網融閤%支付平檯
수궤지부%객호복무%삼망융합%지부평태
mobile payment%customer service%integration of three networks%payment platform
手机支付作为一种新兴的便捷的支付方式，丰富了阳泉广电用户的支付渠道，力助阳泉广电提高客户服务水平，也开启了阳泉广电和电信商在三网融合道路上的合作步伐。介绍当前广电面临的主要问题，分析提升客服水平的需求、分析行业资源的有效整合，给出阳泉广电手机支付平台的架构。
手機支付作為一種新興的便捷的支付方式，豐富瞭暘泉廣電用戶的支付渠道，力助暘泉廣電提高客戶服務水平，也開啟瞭暘泉廣電和電信商在三網融閤道路上的閤作步伐。介紹噹前廣電麵臨的主要問題，分析提升客服水平的需求、分析行業資源的有效整閤，給齣暘泉廣電手機支付平檯的架構。
수궤지부작위일충신흥적편첩적지부방식，봉부료양천엄전용호적지부거도，력조양천엄전제고객호복무수평，야개계료양천엄전화전신상재삼망융합도로상적합작보벌。개소당전엄전면림적주요문제，분석제승객복수평적수구、분석행업자원적유효정합，급출양천엄전수궤지부평태적가구。
As an emerging and convenient method of payment,payment with mobile phone enriches the pay-ment channel of Radio and television users in Yangquan,helps to improve customer service levels of Yangquan Digital TV Co.,Ltd and opens the cooperation of yangquan Radio,film and television and telecommunications operation service on the road to integration of three networks.In this paper, the author introduces the main problems facing Radio and Television Company,analyses the need to improve customer service level,analyses the effective integration of the Industry resources and provides the framework of the mobile payment platform for Yangquan Digital TV Co.,Ltd.
