CAJ | 학술논문

高校图书馆服务台针对读者的咨询服务以非参考性咨询服务为主要内容，图书馆只有区分出参考性咨询与非参考性咨询，才能在服务方式与服务内容上更具有针对性，才能不断改进服务策略，从而提升图书馆的服务质量和服务水平。
고교도서관복무태침대독자적자순복무이비삼고성자순복무위주요내용，도서관지유구분출삼고성자순여비삼고성자순，재능재복무방식여복무내용상경구유침대성，재능불단개진복무책략，종이제승도서관적복무질량화복무수평。
University library circulation desk for readers ’ advisory services to non reference consulting service as the main content, the library only distinguish the reference consultation and non reference consulting, can in the service mode and service content more targeted, to continuously improve the service strategy, so as to improve the service quality of the library and service level.