管理科学学报
管理科學學報
관이과학학보
JOURNAL OF MANAGEMENT SCIENCES IN CHINA
2014年
10期
50-59
,共10页
李常洪%高培霞%韩瑞婧%宋志红
李常洪%高培霞%韓瑞婧%宋誌紅
리상홍%고배하%한서청%송지홍
消极情绪%人际信任%线索效应%认知策略
消極情緒%人際信任%線索效應%認知策略
소겁정서%인제신임%선색효응%인지책략
negative emotion%interpersonal trust%clues effects%cognitive strategies
采用信任博弈范式,通过诱发愤怒、悲伤两种消极情绪和中性情绪,考察不同情绪状态的个体进行陌生人初始信任判断是否存在对信任线索的依赖性,即线索效应。研究结果显示当社会线索指向可信时,消极情绪普遍比中性情绪引起的信任水平低,而在社会线索指向不可信时,消极情绪和中性情绪并没有显著差别;同时悲伤和愤怒两种消极情绪之间存在差异:当社会线索指向可信时,愤怒情境下的被试表现出的信任程度比悲伤情境下的被试更高,当社会线索指向不可信时,愤怒情境下的被试表现出的信任程度比悲伤情境下的被试更低,证实消极情绪引起的认知加工策略差异会影响人际信任判断:愤怒情绪比悲伤情绪更依赖社会线索。
採用信任博弈範式,通過誘髮憤怒、悲傷兩種消極情緒和中性情緒,攷察不同情緒狀態的箇體進行陌生人初始信任判斷是否存在對信任線索的依賴性,即線索效應。研究結果顯示噹社會線索指嚮可信時,消極情緒普遍比中性情緒引起的信任水平低,而在社會線索指嚮不可信時,消極情緒和中性情緒併沒有顯著差彆;同時悲傷和憤怒兩種消極情緒之間存在差異:噹社會線索指嚮可信時,憤怒情境下的被試錶現齣的信任程度比悲傷情境下的被試更高,噹社會線索指嚮不可信時,憤怒情境下的被試錶現齣的信任程度比悲傷情境下的被試更低,證實消極情緒引起的認知加工策略差異會影響人際信任判斷:憤怒情緒比悲傷情緒更依賴社會線索。
채용신임박혁범식,통과유발분노、비상량충소겁정서화중성정서,고찰불동정서상태적개체진행맥생인초시신임판단시부존재대신임선색적의뢰성,즉선색효응。연구결과현시당사회선색지향가신시,소겁정서보편비중성정서인기적신임수평저,이재사회선색지향불가신시,소겁정서화중성정서병몰유현저차별;동시비상화분노량충소겁정서지간존재차이:당사회선색지향가신시,분노정경하적피시표현출적신임정도비비상정경하적피시경고,당사회선색지향불가신시,분노정경하적피시표현출적신임정도비비상정경하적피시경저,증실소겁정서인기적인지가공책략차이회영향인제신임판단:분노정서비비상정서경의뢰사회선색。
The influence of emotional states on trust has drawn much attention. This research attempted to ex-plain how negative emotions and clues about the trustee influence the trusting behaviors,and compared the differences between the two negative emotions(anger and sadness)by an experiment. In our experiment,the subkects were induced to different negative emotions or neutral feelings with emotional video clips and then turned to the trust game with some clues about the trustees. The results revealed that the subkect’s amounts of trust investment were influenced by the trustworthy clues and the emotions the subkect experienced. Specifical-ly,in case that the available cues promoted trust,people having negative emotions decreased their trust than those experiencing neutral emotions,but the distrust cues rendered no difference. Furthermore,the result shows that,consistent with the theoretical prediction which argues that angry subkects will render more reliance upon the available clues and schemas than sad ones,these two different kinds of negative emotions influence trust in different ways:compared with the sad ones,angry people significantly increased their amounts of trust investment in the case that the trustee clues promoted trust,and decreased their amounts of trust investment when clues promoted distrust. These findings are discussed in terms of emotional effects on cognitive strate-gies;this study can be a valuable complement to the Accommodation-Assimilation Model and have implications for trust development within organizations.