价值工程
價值工程
개치공정
VALUE ENGINEERING
2014年
35期
180-180,181
,共2页
结算模式%流程再造%床边结算%病人满意度
結算模式%流程再造%床邊結算%病人滿意度
결산모식%류정재조%상변결산%병인만의도
settlement pattern%process reengineering%bedside checkout%patients' satisfaction
为进一步简化住院病人出院流程，改善病人看病就医感受，努力构建和谐医患关系，在常规窗口结算之外，医院推行“床边结算”模式。采取床边结算便民服务措施后，能够大幅提高患者满意度，简便易行，具有推介和示范意义。
為進一步簡化住院病人齣院流程，改善病人看病就醫感受，努力構建和諧醫患關繫，在常規窗口結算之外，醫院推行“床邊結算”模式。採取床邊結算便民服務措施後，能夠大幅提高患者滿意度，簡便易行，具有推介和示範意義。
위진일보간화주원병인출원류정，개선병인간병취의감수，노력구건화해의환관계，재상규창구결산지외，의원추행“상변결산”모식。채취상변결산편민복무조시후，능구대폭제고환자만의도，간편역행，구유추개화시범의의。
In order to simplify the inpatients' discharge processes, improve the patients' feeling of seeing the doctor and industriously build a harmonious doctor-patient relationship, the hospital implements the mode of "bedside checkout" besides the settlement in the regular windows. The convenience of service measures of bedside checkout can significantly improve the patients' satisfaction. It is simple and easy to implement, and it has significance for promotion and demonstration.
