CAJ | 학술논문

目的探讨企业知识型员工心理资本与工作倦怠及工作投入的关系.方法依据方便取样的原则,采用心理资本量表、工作倦怠通用量表(MBI-GS)、工作投入量表(UWES)对727名信息企业知识型员工进行评估,并采用相关分析及多因素逐步回归分析的方法探讨心理资本对工作倦怠及工作投入的影响.结果知识型员工心理资本各维度水平[自我效能(4.72 ±0.72)分,希望(4.62±0.77)分,韧性(4.68±0.72)分,乐观(4.36±0.55)分]都在中等以上.心理资本总分及分维度与工作倦怠均呈负相关,与工作投入呈正相关.多元逐步回归分析表明,在控制了性别、年龄、婚姻状况三个人口学统计变量后,心理资本对知识型员工的工作倦怠有负向预测作用,对工作投入有正向预测作用；自我效能、韧性、乐观都能显著预测工作倦怠的3个维度,希望能够显著预测成就感低落；自我效能能够显著预测奉献、活力和专注,韧性能够显著预测奉献和活力.结论心理资本可以降低员工工作倦怠水平,提高员工工作投入水平.
목적 탐토기업지식형원공심리자본여공작권태급공작투입적관계.방법 의거방편취양적원칙,채용심리자본량표、공작권태통용량표(MBI-GS)、공작투입량표(UWES)대727명신식기업지식형원공진행평고,병채용상관분석급다인소축보회귀분석적방법탐토심리자본대공작권태급공작투입적영향.결과 지식형원공심리자본각유도수평[자아효능(4.72 ±0.72)분,희망(4.62±0.77)분,인성(4.68±0.72)분,악관(4.36±0.55)분]도재중등이상.심리자본총분급분유도여공작권태균정부상관,여공작투입정정상관.다원축보회귀분석표명,재공제료성별、년령、혼인상황삼개인구학통계변량후,심리자본대지식형원공적공작권태유부향예측작용,대공작투입유정향예측작용；자아효능、인성、악관도능현저예측공작권태적3개유도,희망능구현저예측성취감저락；자아효능능구현저예측봉헌、활력화전주,인성능구현저예측봉헌화활력.결론 심리자본가이강저원공공작권태수평,제고원공공작투입수평.
Objective To explore the relationship among psychological capital,job burnout and job engagement of knowledge workers.Methods According to convenience sampling principle,727 information enterprise knowledge workers in Beijing were tested by Psychological Capital Scale,Maslach Burnout Inventory-General Survey (MBI-GS),Utrecht Work Engagement Scale(UWES),and the impact of psychological capital on job burnout and job engagement with correlation analysis and multivariate stepwise regression analysis were explored.Results The level of each dimension of the knowledge workers psychological capital (self-efficacy (4.72 ± 0.72),hope (4.62 ± 0.77),hardness (4.68 ± 0.72),optimism (4.36 ± 0.55)) were above average.The psychological capital total score and all dimensions were negatively correlated with job burnout,and positively correlated with job engagement.Stepwise multiple regression analysis showed that,after controlling three demographic statistics variables of gender,age,marital status,psychological capital could predict job burnout negatively,and predict job engagement positively; self-efficacy,hardness and optimism could significantly predict the three dimeusions of job burnout,hope could predict reduced personal accomplishment negatively;and self-efficacy could positively predict vigor,dedication and absorption,hardness could positively predict dedication and vigor.Conclusion Psychological capital can reduce the level of job burnout of knowledge workers,and improve their level of job engagement.