CAJ | 학술논문

目的探讨组织支持感在人格影响特战队员情绪耗竭过程中的调节作用.方法采用组织支持感问卷、大五人格量表和情绪耗竭问卷对来自6个省区的武警部队的376名特战队员进行问卷调查,并使用SPSS16.0进行描述性统计分析、相关分析和多层回归分析.结果神经质和组织支持感的交互作用以及尽责性与组织支持感的交互作用均显著或边缘显著,即组织支持感显著调节神经质与情绪耗竭的关系(β=-0.19,t=-2.82,P＜0.01),以及尽责性与情绪耗竭的关系(β=-0.12,t=-1.95,P=0.052).结论神经质和尽责性在低组织支持感的情况下对情绪耗竭的影响较强,而在高组织支持感的情况下对情绪耗竭的影响减弱.
목적 탐토조직지지감재인격영향특전대원정서모갈과정중적조절작용.방법 채용조직지지감문권、대오인격량표화정서모갈문권대래자6개성구적무경부대적376명특전대원진행문권조사,병사용SPSS16.0진행묘술성통계분석、상관분석화다층회귀분석.결과 신경질화조직지지감적교호작용이급진책성여조직지지감적교호작용균현저혹변연현저,즉조직지지감현저조절신경질여정서모갈적관계(β=-0.19,t=-2.82,P＜0.01),이급진책성여정서모갈적관계(β=-0.12,t=-1.95,P=0.052).결론 신경질화진책성재저조직지지감적정황하대정서모갈적영향교강,이재고조직지지감적정황하대정서모갈적영향감약.
Objective To test the hypothesis that perceived organizational support(POS) plays a moderate role in the process of personality' s effect on emotional exhaustion.Methods Using POS,Revised NEO Personality Inventory and Emotional Exhaustion Inventory,376 special combat soldiers were tested from the Chinese Armed Police Force.Then SPSS 16.0 was used to conduct descriptive analysis,correlational analysis and hierarchical regression analysis.Results The interaction of neuroticism and POS as well as the interaction of conscientiousness and POS were significant or marginally significant,respectively.POS significantly moderated the relationship between neuroticism and emotional exhaustion(β=-0.19,t=-2.82,P＜0.01)as well as the relationship between conscientiousness and emotional exhaustion(β=-0.12,t=-1.95,P=0.052).Conclusion Neuroticism and conscientiousness are more strongly related with emotional exhaustion among individuals with low POS than high POS.