CAJ | 학술논문

对5名家庭医生进行剑桥医患沟通模式培训,针对培训前后接诊的各50例患者,以及专科医生接诊的50例患者的医患沟通各阶段时间及满意度进行测量、问卷调查,并进行比较.结果显示,培训后家庭医生的接诊时间比培训前延长了213 s(分别为490 s、277 s),比专科医生(268 s)的延长了222 s,均P＜0.001.培训前家庭医生接诊患者的综合满意率为72％,培训后为88％,提高了16％,前后比较差异有统计学意义(P＜0.05).提示,对全科医生进行剑桥医患沟通模式的培训,可以提高全科医生的沟通能力.
대5명가정의생진행검교의환구통모식배훈,침대배훈전후접진적각50례환자,이급전과의생접진적50례환자적의환구통각계단시간급만의도진행측량、문권조사,병진행비교.결과현시,배훈후가정의생적접진시간비배훈전연장료213 s(분별위490 s、277 s),비전과의생(268 s)적연장료222 s,균P＜0.001.배훈전가정의생접진환자적종합만의솔위72％,배훈후위88％,제고료16％,전후비교차이유통계학의의(P＜0.05).제시,대전과의생진행검교의환구통모식적배훈,가이제고전과의생적구통능력.
Five general practitioners were trained for application of the enhancing CalgaryCambridge guide in consultation.The consultation time in 50 patients were recorded before and after training and the satisfaction degree of patients was investigated by questionnaire survey.Results showed that the length of consultation time after training was longer than that before training (490 s vs 277 s,P ＜ 0.05) and also longer than that of specialists (490 s vs 268 s,P ＜0.05).The overall satisfaction rate of patients was increased after training (72％ vs 88％,P ＜0.05).The results indicate that training of Calgary-Cambridge guide for doctor-patient communication can improve the communication skills of general practitioners.