中华现代护理杂志
中華現代護理雜誌
중화현대호리잡지
CHINESE JOURNAL OF MODERN NURSING
2013年
30期
3778-3780
,共3页
健康教育%医患通信息系统%住院预约
健康教育%醫患通信息繫統%住院預約
건강교육%의환통신식계통%주원예약
Heath education%Medical messenger%Hospital admission reservation
目的 评价医患通信息系统在门诊患者入院预约及健康教育中的应用效果.方法 选择我院手足外科门诊预约择期入院患者,其中实施医患通系统前患者300例为对照组,实施医患通系统后患者360例为研究组.对照组为常规就诊及登记排队入院方式,研究组给予医患通辅助就诊、健康教育及预约入院方式.比较两组效果.结果 研究组患者入院前完成基本检查所需时间、入院前等待时间、住院时间分别为(1.5±0.14),(3.0±0.26),(8.0±0.19)d,均低于对照组的(3.0±0.21),(10.0±0.35),(15.0±0.35)d,差异有统计学意义(t分别为-11.450 8,-9.387 7,-13.560 0;P ＜0.05)；研究组患者入院率及满意度分别为97.5％,95.3％,均高于对照组的84.3％,87.7％,差异有统计学意义(x2分别为6.055,3.543;P＜ 0.05)；干预组患者健康知识掌握程度达到(87.15±6.48)％,对照组为(62.72±7.15)％,两组比较,差异有统计学意义(t=51.27,P＜0.01).结论 医患通系统引入患者住院预约及健康宣教工作后提高了医疗资源的利用率和护理服务质量,增加了患者的满意度.
目的 評價醫患通信息繫統在門診患者入院預約及健康教育中的應用效果.方法 選擇我院手足外科門診預約擇期入院患者,其中實施醫患通繫統前患者300例為對照組,實施醫患通繫統後患者360例為研究組.對照組為常規就診及登記排隊入院方式,研究組給予醫患通輔助就診、健康教育及預約入院方式.比較兩組效果.結果 研究組患者入院前完成基本檢查所需時間、入院前等待時間、住院時間分彆為(1.5±0.14),(3.0±0.26),(8.0±0.19)d,均低于對照組的(3.0±0.21),(10.0±0.35),(15.0±0.35)d,差異有統計學意義(t分彆為-11.450 8,-9.387 7,-13.560 0;P ＜0.05)；研究組患者入院率及滿意度分彆為97.5％,95.3％,均高于對照組的84.3％,87.7％,差異有統計學意義(x2分彆為6.055,3.543;P＜ 0.05)；榦預組患者健康知識掌握程度達到(87.15±6.48)％,對照組為(62.72±7.15)％,兩組比較,差異有統計學意義(t=51.27,P＜0.01).結論 醫患通繫統引入患者住院預約及健康宣教工作後提高瞭醫療資源的利用率和護理服務質量,增加瞭患者的滿意度.
목적 평개의환통신식계통재문진환자입원예약급건강교육중적응용효과.방법 선택아원수족외과문진예약택기입원환자,기중실시의환통계통전환자300례위대조조,실시의환통계통후환자360례위연구조.대조조위상규취진급등기배대입원방식,연구조급여의환통보조취진、건강교육급예약입원방식.비교량조효과.결과 연구조환자입원전완성기본검사소수시간、입원전등대시간、주원시간분별위(1.5±0.14),(3.0±0.26),(8.0±0.19)d,균저우대조조적(3.0±0.21),(10.0±0.35),(15.0±0.35)d,차이유통계학의의(t분별위-11.450 8,-9.387 7,-13.560 0;P ＜0.05)；연구조환자입원솔급만의도분별위97.5％,95.3％,균고우대조조적84.3％,87.7％,차이유통계학의의(x2분별위6.055,3.543;P＜ 0.05)；간예조환자건강지식장악정도체도(87.15±6.48)％,대조조위(62.72±7.15)％,량조비교,차이유통계학의의(t=51.27,P＜0.01).결론 의환통계통인입환자주원예약급건강선교공작후제고료의료자원적이용솔화호리복무질량,증가료환자적만의도.
Objective To evaluate application effect of medical messenger on hospital admission reservation and heath education in outpatient.Methods Selection of patients in Department of Hand and Foot Surgery from January 2012 to May 2012,300 outpatients with selective admission were included in the control group.Selection of patients from June 2012 to October 2012,360 outpatients with medical messenger software were included in the study group.Patients in the control group received routine admission reservation method,and patients in the study group received medical messenger software,health education and hospital admission reservation.Admission ratio,average time used on clinic examination,waiting time before admission,patients' compliance behavior and patients' satisfaction rate and in-patients hospitalization time were respectively assessed and compared.Results The average time used on clinic examination,waiting time before admission and inpatients hospitalization time were respectively (1.5 ± 0.14),(3.0 ± 0.26),(8.0 ± 0.19) d in the study group,and lower than (3.0 ± 0.21),(10.0 ± 0.35),(15.0 ± 0.35) d in the control group,and the differences were statistically significant (t =-11.4508,-9.3877,-13.5600,respectively; P ＜ 0.05).The admission ratio and patients' satisfaction rate were respectively 97.5％,95.3 ％ in the study group,and higher than 84.3％,87.7％ in the control group,and the differences were statistically significant (x2 =6.055,3.543,respectively ;P ＜ 0.05).The degree of mastering health knowledge was (87.15 ± 6.48) ％ in the study group,and (62.72 ± 7.15) ％ in the control group,and the difference was statistically significant (t =51.27,P ＜ 0.01).Conclusions Medical messenger system is effective in hospital admission reservation and heath education.It can significantly improve hospital's work efficiency,service quality and patients' satisfaction rate.
