中华医院管理杂志
中華醫院管理雜誌
중화의원관리잡지
CHINESE JOURNAL OF HOSPITAL ADMINISTRATION
2013年
1期
57-61
,共5页
家庭医生%社区卫生服务%医疗机构%信任度%调查
傢庭醫生%社區衛生服務%醫療機構%信任度%調查
가정의생%사구위생복무%의료궤구%신임도%조사
General practitioners%Community health service%Medical institutions%Trust%Survey
目的 了解某社区居民对本社区医疗机构服务整体的信任度情况,以便更好地开展家庭医生式服务.方法 采用随机个体抽样法,利用自制医疗服务信任度量表(包括23个指标),对北京市某社区224名不同性别、年龄、受教育年限的社区就医居民,针对医疗服务整体信任度进行拦截式调查.结果 不同性别居民对23个指标选择的满意率差异无统计学意义(P＞0.05);不同年龄居民对医疗服务整体信任度的7项差异有统计学意义;不同受教育年限居民对医疗服务整体信任度的11项差异有统计学意义.结论 基于家庭医生式服务的社区医疗机构服务整体信任度有待改善,应进一步强化政府责任,加大投入,并提高全科医生的整体服务水平.
目的 瞭解某社區居民對本社區醫療機構服務整體的信任度情況,以便更好地開展傢庭醫生式服務.方法 採用隨機箇體抽樣法,利用自製醫療服務信任度量錶(包括23箇指標),對北京市某社區224名不同性彆、年齡、受教育年限的社區就醫居民,針對醫療服務整體信任度進行攔截式調查.結果 不同性彆居民對23箇指標選擇的滿意率差異無統計學意義(P＞0.05);不同年齡居民對醫療服務整體信任度的7項差異有統計學意義;不同受教育年限居民對醫療服務整體信任度的11項差異有統計學意義.結論 基于傢庭醫生式服務的社區醫療機構服務整體信任度有待改善,應進一步彊化政府責任,加大投入,併提高全科醫生的整體服務水平.
목적 료해모사구거민대본사구의료궤구복무정체적신임도정황,이편경호지개전가정의생식복무.방법 채용수궤개체추양법,이용자제의료복무신임도량표(포괄23개지표),대북경시모사구224명불동성별、년령、수교육년한적사구취의거민,침대의료복무정체신임도진행란절식조사.결과 불동성별거민대23개지표선택적만의솔차이무통계학의의(P＞0.05);불동년령거민대의료복무정체신임도적7항차이유통계학의의;불동수교육년한거민대의료복무정체신임도적11항차이유통계학의의.결론 기우가정의생식복무적사구의료궤구복무정체신임도유대개선,응진일보강화정부책임,가대투입,병제고전과의생적정체복무수평.
Objective To probe into the trust of residents on the health centers' service offered in their community in general for providing better family doctor services.Methods A custom-made trust scale for medical service (including 23 indicators) and random sampling were called into play.An imercept survey was made to 224 residents of different gender,age and education in a community in Beijing regarding their overall trust on medical service.Results The different satisfaction over their selection of the 23 indicators among residents of different gender is not significant statistically (P＞0.05); the seven differences of the residents of different ages regarding their trust of the general medical service are significant statistically; the 11 differences of the residents of different education regarding their trust on the community health centers in general are significant statistically.Conclusion The GP-based community health centers are expected to improve the trust of residents on them in general,by means of enhancing government responsibility,government investment and the improvement of services of general practitioners.
