CAJ | 학술논문

目的:探讨优质护理在产科爱婴区中的应用方法及效果.方法:将2011年6月~2012年6月我院爱婴区进行优质护理的1400例产妇为观察组,给予包括强化优质护理服务理念、优化护理流程、提高护士整体素质、定期进行满意度调查、简化护理文书等在内的优质护理;并将2010年5月~2011年5月实行常规护理的1380例产妇作为对照组,评价两组患者的护理满意度.结果:观察组患者对住院环境、护理操作、健康教育、病区管理的评价均优于对照组(P<0.05);观察组的总满意度高于对照组(P<0.05).结论:在爱婴区开展优质护理服务优化了护理管理,提高了护理服务质量.
목적:탐토우질호리재산과애영구중적응용방법급효과.방법:장2011년6월~2012년6월아원애영구진행우질호리적1400례산부위관찰조,급여포괄강화우질호리복무이념、우화호리류정、제고호사정체소질、정기진행만의도조사、간화호리문서등재내적우질호리;병장2010년5월~2011년5월실행상규호리적1380례산부작위대조조,평개량조환자적호리만의도.결과:관찰조환자대주원배경、호리조작、건강교육、병구관리적평개균우우대조조(P<0.05);관찰조적총만의도고우대조조(P<0.05).결론:재애영구개전우질호리복무우화료호리관리,제고료호리복무질량.
Objective: To investigate methods and effects of the high-quality nursing applying in the baby friendly area of obstetrics. Methods: From June 2011 to June 2012, 1400 cases of puerperae in baby friendly area of our hospital were observation group and given high-quality care, including strengthening concept of high-quality care, optimizing care processes, improving the overall quali-ty of nurses, investigating satisfaction degree regularly, simplifying care writs and so on; 1380 cases from May 2010 to May 2011 implementing routine care were the control group, patients of both groups were evaluated nursing satisfaction degree. Results: That satisfaction degree of the hospital environment, care operations, health education, and ward management in observation group were significantly superior to those of control group (P<0.05). Conclusion: Developing high-quality care service in baby friendly area op-timizes nursing management and improves the quality of care.