CAJ | 학술논문

目的:探讨我科开展优质护理服务改变护理工作模式的效应,为更进一步提高我们的护理工作效率与病人的满意度作一些阶段性的工作总结.方法:要求护理人员思想要达成共识,转变护理工作理念,以基础护理为创优的基石.探讨调整临床护理工作时间优化管理模式的具体工作方法,以基础护理为基石,建立床位大包干、落实责任制、阶梯式的质控体系和全程优质护理服务体系等,为进一步提升护理服务质量与病人满意度的作对策.结果:优质护理服务从基础护理质量抓起,把优质护理服务的理念融入到新的护理工作模式之中,对我科护理工作质量及病人满意度产生重要的积极效应.
목적:탐토아과개전우질호리복무개변호리공작모식적효응,위경진일보제고아문적호리공작효솔여병인적만의도작일사계단성적공작총결.방법:요구호리인원사상요체성공식,전변호리공작이념,이기출호리위창우적기석.탐토조정림상호리공작시간우화관리모식적구체공작방법,이기출호리위기석,건립상위대포간、락실책임제、계제식적질공체계화전정우질호리복무체계등,위진일보제승호리복무질량여병인만의도적작대책.결과:우질호리복무종기출호리질량조기,파우질호리복무적이념융입도신적호리공작모식지중,대아과호리공작질량급병인만의도산생중요적적겁효응.
Objective:To investigate the effect of carrying out high quality nursing to change the nursing mode in my department. Do some stage working summary for further increasing the effi-ciency of nursing work and the satisfaction of patients. Methods: Required that nurses should reach a consensus, transform the idea of nursing work, and be built on the basic nursing as the cornerstone of create excellence. Explored work methods by means of optimizing the management model to ad-just work time. Being built on the basic nursing as cornerstone, established all-round contract of bed, implemented the responsibility system, stepped quality control system and the whole course of high quality nursing service system, etc. Put forward countermeasures to further promote the nurs-ing service quality and satisfaction of patients. Results: High quality nursing service should focus on the basic nursing quality. Blend in the high quality nursing service with the new nursing model. It can engender important positive effect in our department.