CAJ | 학술논문

现代管理要求企业对客户服务要以客户用电需求为导向,提供优质、快速的响应.传统的人工到客户处抄表存在周期长、误差大、同类客户抄表时间差异大等缺点,已经不能满足市场和客户的需求,这就要求用电信息采集系统实现电能表示数的自动采集,为优质客户服务提供有效支撑.本文对用电信息采集系统的定义、功能、通信载波技术的概念、分类、组成及实际应用进行简要介绍,最后进行了经济效益分析.
현대관리요구기업대객호복무요이객호용전수구위도향,제공우질、쾌속적향응.전통적인공도객호처초표존재주기장、오차대、동류객호초표시간차이대등결점,이경불능만족시장화객호적수구,저취요구용전신식채집계통실현전능표시수적자동채집,위우질객호복무제공유효지탱.본문대용전신식채집계통적정의、공능、통신재파기술적개념、분류、조성급실제응용진행간요개소,최후진행료경제효익분석.
Modern management requires businesses to customer service to customer electricity demand as the guidance, to provide high quality, quick response. The traditional manual to the customer place meter reading exist cycleis long, error, the same customer meter reading time differences such as large faults, have already can't meet the market and customer demand, this request power information acquisition system implementation power said the number of the automatic colection forquality service to customers to provide effective support. In this paper, the electric information acquisition system of the definition, function, communication carrier technology concept, classification, composition and practical application is introduced briefly, andthe economic benefit analysis.