CAJ | 학술논문

目的探讨优质护理服务在基层医院护理工作中的应用及其对护理工作模式的主要影响.方法采用调查问卷的方法,对我院80名护士进行问卷调查.按照统一的护理人员对基础护理的重视为基础,探讨优质护理服务对基层医院护理工作模式的影响.对实施优质护理服务前后护理人员的理论成绩与技能成绩、护士规范用语、护士对患者疾病相关知识的知晓度、护士心理状况变化、护理不良事件的发生率、患者对护理满意度等方面进行对比.结果①将“优质护理服务”理念融入至实际的基层医院护理工作中,对于优化护理工作内容与提高护理质量具有十分重要的影响与意义;②优质护理服务实施前护士理论成绩及技能成绩合格率分别为75.0%、68.8%,实施后分别为96.3%、93.8%,二者具有显著的统计学差异(P<0.01);③优质护理实施前护士规范用语合格率为77.5%,实施后护士规范用语合格率为100.0%,二者差异具有显著的统计学意义(P<0.01);④护士对患者相关疾病相关知识的知晓度在优质护理服务实施前后具有显著的统计学差异(P<0.01);⑤运用焦虑自评量表(SAS)与抑郁自评量表(SDS)对护士的心理状况进行评分,优质护理服务实施前SAS与SDS得分分别为(44.29±11.57)分、(42.16±10.37)分,优质护理服务实施后分别为(31.25±6.77)分、(30.53±5.98)分,且二者具有显著的统计学差异(P<0.01);⑥优质护理服务实施前护理不良事件的发生率与实施后的发生率具有统计学差异(P<0.05,P<0.01).结论优质护理服务能够对基层医院的护理工作模式产生非常重要的影响,即能够提高护士理论及技能成绩、护士护理用语更加规范、对患者疾病相关知识的认知度明显提高、护士心理状况明显转良、不良事件发生率明显降低.
목적탐토우질호리복무재기층의원호리공작중적응용급기대호리공작모식적주요영향.방법채용조사문권적방법,대아원80명호사진행문권조사.안조통일적호리인원대기출호리적중시위기출,탐토우질호리복무대기층의원호리공작모식적영향.대실시우질호리복무전후호리인원적이론성적여기능성적、호사규범용어、호사대환자질병상관지식적지효도、호사심리상황변화、호리불량사건적발생솔、환자대호리만의도등방면진행대비.결과①장“우질호리복무”이념융입지실제적기층의원호리공작중,대우우화호리공작내용여제고호리질량구유십분중요적영향여의의;②우질호리복무실시전호사이론성적급기능성적합격솔분별위75.0%、68.8%,실시후분별위96.3%、93.8%,이자구유현저적통계학차이(P<0.01);③우질호리실시전호사규범용어합격솔위77.5%,실시후호사규범용어합격솔위100.0%,이자차이구유현저적통계학의의(P<0.01);④호사대환자상관질병상관지식적지효도재우질호리복무실시전후구유현저적통계학차이(P<0.01);⑤운용초필자평량표(SAS)여억욱자평량표(SDS)대호사적심리상황진행평분,우질호리복무실시전SAS여SDS득분분별위(44.29±11.57)분、(42.16±10.37)분,우질호리복무실시후분별위(31.25±6.77)분、(30.53±5.98)분,차이자구유현저적통계학차이(P<0.01);⑥우질호리복무실시전호리불량사건적발생솔여실시후적발생솔구유통계학차이(P<0.05,P<0.01).결론우질호리복무능구대기층의원적호리공작모식산생비상중요적영향,즉능구제고호사이론급기능성적、호사호리용어경가규범、대환자질병상관지식적인지도명현제고、호사심리상황명현전량、불량사건발생솔명현강저.
Objective To investigate the high-quality care in the primary hospital care and its main impact of nursing work mode. Methods Questionnaire survey of 80 nurses in our hospital. Basis, in accordance with the unified nursing staff on the basis of care emphasis on to explore quality care primary hospital care model. Standardized terminology theoretical achievements and skills scores before and after the implementation of the high-quality care nurses, nurses, nurse awareness of patients with disease-related knowledge, nurses, mental status changes, the incidence of nursing adverse events, patient care satisfaction compared. Results ①the“quality care”philosophy into actual primary hospital care, for to optimize care work content and to improve the quality of care has a very important influence and significance;②before the implementation of quality care nurses theory the achievements and skills of satisfactory rate was 75.0%, 68.8%, after the implementation of 96.3%, 93.8%, respectively, both with a statistically significant difference (P<0.01);③high-quality care and the implementation of standardized terminology pass rate of the former nurses 77.5%after the implementation of standardized terminology for nurses qualified rate of 100.0%, the difference was statistically significant (P<0.01) significantly;④nurse awareness of quality care before and after the implementation of the knowledge of the patient-related diseases statistically significant difference (P<0.01);⑤the use of anxiety self-rating scale (SAS) and Self-Rating Depression Scale (SDS) on the psychological status of nurses rated, high-quality care implementation former SAS and SDS scores were points (44.29±11.57), (42.16±10.37) points, after the implementation of quality care were (31.25±6.77) min, (30.53±5.98) points, and both have a statistically significant difference (P<0.01);⑥high-quality care before care and the incidence of adverse events with the implementation of the incidence of a statistically significant difference (P<0.05, P<0.01). Conclusion High-quality care can have a very important primary hospital care, that is able to improve the achievements of the nurse theory and skills, nurses more standardized nursing terminology awareness significantly improved for patients with disease-related knowledge, psychological conditions of nurses turn benign, the incidence of adverse events was significantly reduced.