中国医药指南
中國醫藥指南
중국의약지남
CHINA MEDICINE GUIDE
2013年
6期
407-408
,共2页
护理行为%患者需求%质量评价
護理行為%患者需求%質量評價
호리행위%환자수구%질량평개
Nursing behavior%The patients’ needs%Quality Evaluation
目的?处于护理模式转变的关键时刻,规范护理行为可以探索在今后的临床护理及护理管理中应怎样为患者提供优质高效的护理服务,评价病患内心真实需求,满足患者的心里和生理需求.方法回顾分析338名患者,统计各项指标,分析患者实际需求.结果通过分析患者的需求找出工作中的不足,合理安排护理工作,提高护理服务质量.结论规范护理行为可以提高护理服务质量及护理工作者的综合素质,提高患者的满意度,值得在基层普通内科推广.
目的?處于護理模式轉變的關鍵時刻,規範護理行為可以探索在今後的臨床護理及護理管理中應怎樣為患者提供優質高效的護理服務,評價病患內心真實需求,滿足患者的心裏和生理需求.方法迴顧分析338名患者,統計各項指標,分析患者實際需求.結果通過分析患者的需求找齣工作中的不足,閤理安排護理工作,提高護理服務質量.結論規範護理行為可以提高護理服務質量及護理工作者的綜閤素質,提高患者的滿意度,值得在基層普通內科推廣.
목적?처우호리모식전변적관건시각,규범호리행위가이탐색재금후적림상호리급호리관리중응즘양위환자제공우질고효적호리복무,평개병환내심진실수구,만족환자적심리화생리수구.방법회고분석338명환자,통계각항지표,분석환자실제수구.결과통과분석환자적수구조출공작중적불족,합리안배호리공작,제고호리복무질량.결론규범호리행위가이제고호리복무질량급호리공작자적종합소질,제고환자적만의도,치득재기층보통내과추엄.
Objective With the change in the pattern of care, we should standardize the nursing conduct for the evaluation of the quality of patients’ psychological demands, in order to explore how the provision of High-quality care and efficient services meet the patient's physical and psychological needs in the future of nursing management and clinical care. Method To take a random sample survey of 338 patients with the percentage of indicators for the statistics on patients’ requirements on nursing conduct. Result By understanding the needs of the patients, we shall find the inadequacy in our work and take reasonable care arrangements to improve the quality of nursing service. Conclusion the standardized nursing behaviors can improve the quality of nursing service and nursing staff 's comprehensive quality, enhance patient satisfaction, is worth in the primary General Department of internal medicine promotion