中国病案
中國病案
중국병안
CHINESE MEDICAL RECORD
2013年
1期
15-17
,共3页
罗强%吴珍%郑苏%解龙川%孙萍
囉彊%吳珍%鄭囌%解龍川%孫萍
라강%오진%정소%해룡천%손평
全预约%分时段%服务模式%效果评价
全預約%分時段%服務模式%效果評價
전예약%분시단%복무모식%효과평개
Ful appointment%Time-phased%Service mode%Effect evaluation
新的医疗服务模式利用信息化手段,在领导重视、制度健全的基础上,推行现场预约、电话预约、网络预约和诊间预约等多种预约挂号形式,专家号、专科号及普通号(急诊除外)均有具体候诊时间段,让患者减少挂号、就诊排队等候时间,并通过对号源、专家、患者的科学管理及全方位的宣传推广,取得了方便患者就诊、优化门诊秩序和建立医患诚信等效果,进一步促进了和谐医疗发展.
新的醫療服務模式利用信息化手段,在領導重視、製度健全的基礎上,推行現場預約、電話預約、網絡預約和診間預約等多種預約掛號形式,專傢號、專科號及普通號(急診除外)均有具體候診時間段,讓患者減少掛號、就診排隊等候時間,併通過對號源、專傢、患者的科學管理及全方位的宣傳推廣,取得瞭方便患者就診、優化門診秩序和建立醫患誠信等效果,進一步促進瞭和諧醫療髮展.
신적의료복무모식이용신식화수단,재령도중시、제도건전적기출상,추행현장예약、전화예약、망락예약화진간예약등다충예약괘호형식,전가호、전과호급보통호(급진제외)균유구체후진시간단,양환자감소괘호、취진배대등후시간,병통과대호원、전가、환자적과학관리급전방위적선전추엄,취득료방편환자취진、우화문진질서화건립의환성신등효과,진일보촉진료화해의료발전.
Various appointment register forms such us scene appointment ,telephone appointment ,network appointment and clinic appointment , etc .are carried out by information means on the basis of leadership attaches great importance to and sound system .Expert number ,specialist number and common number (except emergency) al have specific waiting time .Some methods such us reducing register and waiting time ,scientific manage-ment ,ful range of promotion and so on should be taken to facilitate patients ,optimize outpatient service order and establish the doctor-patient integri-ty ,and final y promote the harmonious development of the medical treatment .