CAJ | 학술논문

目的:探索新形势下加强医院志愿者队伍建设的有效方法和途径,为建立和完善医院志愿者管理体系提出一些对策.方法:采用随机抽样方法,对5所三级甲等综合或专科医院的志愿者、管理者、患者等相关人员进行问卷调查.结果:志愿者队伍建设还存在一些不足,管理机制还不够完善,使志愿者的积极性未能得到有效地调动,在某种程度上阻碍医院志愿者队伍的可持续发展.结论:建立系统仿真模型,构建良好心理契约,运用PDCA循环理论,进一步完善医院志愿者队伍建设体系.
목적:탐색신형세하가강의원지원자대오건설적유효방법화도경,위건립화완선의원지원자관리체계제출일사대책.방법:채용수궤추양방법,대5소삼급갑등종합혹전과의원적지원자、관리자、환자등상관인원진행문권조사.결과:지원자대오건설환존재일사불족,관리궤제환불구완선,사지원자적적겁성미능득도유효지조동,재모충정도상조애의원지원자대오적가지속발전.결론:건립계통방진모형,구건량호심리계약,운용PDCA순배이론,진일보완선의원지원자대오건설체계.
Objectives:Ways and means to effectively strengthen the building of hospital volunteers under new situation are explored. The measures to establish and improve management system of hospital volunteers are proposed. Methods:Random sampling method was adopted with questionnaire survey conducted to volunteers, managerial personnel and patients from five comprehensive or specialized hospitals at tertiary A level. Results:There exist some deficiencies in terms of volunteer management and imperfection in terms of management mechanism, which fails to effectively mobilize the enthusiasm of the volunteers and hinders the sustainable development of hospital volunteer team to some extent. Conclusions:To further improve the management system of hospital volunteers,we should build system simulation model, build good psychological contracts and apply PDCA cycle theory.