CAJ | 학술논문

探讨了数字环境下图书馆服务模式创新应采取的措施，包括强化资源管理、为读者提供一站式服务、针对不同客户提供个性化服务、建立客户意见反馈机制、实行馆际间协同发展、开展图书馆信息资源与服务营销等。
탐토료수자배경하도서관복무모식창신응채취적조시，포괄강화자원관리、위독자제공일참식복무、침대불동객호제공개성화복무、건립객호의견반궤궤제、실행관제간협동발전、개전도서관신식자원여복무영소등。
This paper probes into the measures that should be adopted by the library to carry out the innovation of service mode in digital environment, which include strengthening the resource management, providing readers one-stop service, providing the personalized service for different readers, establishing the customer feedback mechanism, executing inter-library coordinated development, and launching library’s information resources and services marketing, etc.